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What will I be doing?
As Group, Conference, and Events (GCE) Sales Manager, you will manage the Groups, Conference and Events Sales office and the on-property Reservations Team to actively convert customer enquiries into confirmed sales. The Group, Conference, and Events (GCE) Sales Manager will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Maximise all Group, Conference, and Event revenue opportunities
- Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
- Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy
- Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
- Conduct weekly spot checks of five bookings carried out with a minimum of 90% achieved in any departmental and system audits for any Team Member
- Ensure the Group, Conference, and Events (GCE) Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
- Manage and develop the Group, Conference, and Events (GCE) Sales Team to ensure career progression and effective succession planning within the hotel and company
- Organise hotel promotional activities
A Group, Conference and Events Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Demonstrated previous managerial or supervisory experience in a Reservations and/or Conference and Events Sales function in the hotel/leisure sector
- Strong leadership skills to effectively manage and motivate the team to achieve high levels of performance and exceed targets
- Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
- Excellent selling capability and an ability and desire to coach selling techniques to their team
- Excellent organisational and planning skills
- Accountable and resilient
- Ability to work under pressure
- Flexibility to respond to a range of different work situations
- Knowledge of the hotel property management systems
- Previous experience in the same or similar role
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Work Locations
Hilton Saigon
Schedule
Full-time
Brand
Hilton Hotels & Resorts
Job
Sales
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Công ty CỔ PHẦN ANH KHUÊ WATCH tự hào là nhà phân phối chính thức và duy nhất sản phẩm đồng hồ CASIO - NHẬT BẢN của công ty CASIO COMPUTER CO., LTD Tokyo, Japan tại thị trường Việt Nam.
Thương hiệu CASIO đã có mặt trên thị trường thế giới hơn 50 năm với nhiều sản phẩm điện tử nổi tiếng và điều đó đã là một sự bảo chứng về chất lượng sản phẩm mà chúng tôi đang cung cấp.
Trong vai trò nhà phân phối chính thức và duy nhất một sản phẩm danh tiếng tại thị trường Việt Nam, công ty Cổ Phần Anh Khuê Watch luôn cố gắng đưa sản phầm đến tay người tiêu dùng ở mức giá cạnh tranh và hợp lý nhất, ngoài những chương trình khuyến mãi hấp dẫn mang đến nhiều quyền lợi cho Khách Hàng. Công ty Anh Khuê Watch đặc biệt chú trọng và mang đến chế độ bảo hành chính hãng và chuyên nghiệp.
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