Điện tử Soji

Mô tả Công việc

1. Order Management and Sales Support

- Receive, review, and process Sale orders, prepare goods and related documents (Commercial invoice, Packing list, Customs declaration, etc).

- Monitor production, delivery, and payment schedules to ensure timely and accurate order fulfillment.

- Work with forwarders, shipping lines, and customs to handle domestic and international orders.

- Track delivery progress and assist in resolving any shipping issues.

- Handle customer inquiries, feedback, and provide after-sales support such as warranty and complaint handling,…

2. Reporting and Analysis

- Prepare reports related to shipping costs, warranty quantites, and other logistics data.

- Prepare additional reports and other tasks as assigned by the manager.

3. Administrative and Internal Support

- Coordinate with the warehouse team to manage goods mevement and ensure sufficient stock leves for all orders.

Yêu Cầu Công Việc

• Bachelor’s degree in Business Administration, International Business, or a related field

• 1 ~ 2  years of experience in Sales Administration, Customer Service, or Export Documentation,

• Understanding of basic logistics, Incoterms, and documentation for both domestic and overseas shipments,

• Good communication and coordination skills with internal teams (Sales, Warehouse, Accounting),

• Good command of English (spoken and written) for handling export orders and documentation,

• Meticulous, detail-oriented in data entry, order management, and report preparation; proactive, responsible, and able to work independently as well as part of a team