Mô tả công việc
JOB SUMMARY
- Responsible for coordinating the daily activities in the Housekeeping office and assist in the communications between the different Housekeeping areas and with other departments.
JOB SPECIFIC TASKS
• Ensure that all requests from “Personal Guest Service” is handled promptly and properly logged.
• Work closely with the Reception to ensure correct room status at all times.
• Issues, receives, records and controls all Housekeeping pagers.
• Handle, record and follow up on loan items and extra supplies to guests. Conduct monthly inventories of on-loan items, pagers.
• Record status of daily attendance for all Housekeeping associates.
• Prepare monthly reports as required. Render assistance to respective
• Housekeeping sections, Linen/Uniform, Floors, Public Areas, Laundry in preparing their monthly reports and inventories.
• Review and update the monthly Housekeeping Manning Guide.
• Know how to use computer and support the office work if possible.
• Co-ordinate work progress of Pest Control Personal, Machine & equipment repairs and Grounds and Garden from external company.
• Keep good communication with other departments.
• Assume other duties assigned by Executive Housekeeper.
• Assist with the preparation of staff duty rosters
• Assist with maintaining up-to date staff records
• Deliver high quality service to guests
• Ensure guest needs and reasonable requests are met
• Seek opportunities to continually improve guest service, by reporting guest comments
• Take appropriate action to resolve guest complaints
• Promote the hotel products and services
• Access and use Housekeeping computer programs
• Adhere to the hotel’s security and emergency policies and procedures
• Adhere to hotel cleaning and maintenance programs
• Ensure a high level of cleaning is maintained in your work area
• Ensure all reporting and servicing deadlines are met on a timely basis
• Carry out other tasks as directed by your supervisors
Quyền lợi được hưởng
- Premium insurance with many inpatient and outpatient medical examination and treatment benefits
- Phone allowance, meals allowance and others
- Marriott International Associate discount for Room and F&B
- International work environment.
Yêu cầu công việc
- At least once year two years-experience at the same position.
- Be able to relocate to Ha Giang City.
Yêu cầu hồ sơ
- Resume
Công ty Cổ phần Khoa học Công nghệ Bách Khoa TP.HCM (tên viết tắt là BKTECHS) hoạt động chính trên lĩnh vực kiến trúc và tư vấn kỹ thuật, bao gồm nghiên cứu khoa học và phát triển công nghệ, sửa chữa máy móc và thiết bị, sản xuất ô tô và xe có động cơ, xây dựng nhà và công trình kỹ thuật dân dụng...