Mô tả công việc
• Responsible for the quality of service provided to all guests throughout each touch point within the hotel.
• Leads the Hotel service that is sincere, warm and enthusiastic, ensuring the guests’ satisfaction at all times.
• Elevate guest experience via continuous improvement via innovation and outside in thinking.
• Actively review guest comments and feedback, communicate this with the team members and implement corrective action as needed.
• Take time to get to know the guests and to be committed to service excellence.
Quyền lợi được hưởng
• Employee benefit card offering discounted rates in Accor Hotels worldwide.
• Develop your talent through learning programs by Academy Accor.
• Opportunity to grow within your property and across the world.
• Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.
Yêu cầu công việc
• Highly organised and always gives maximum effort.
• Is well informed about all aspects of the job and has a minimum of three years experience in service industry.
• Makes excellent choices and informed decisions.
• Writes, speaks, and presents with clarity.
• Leadership, learning and development management capability.
• Successful pre-opening experience is a plus.
Yêu cầu hồ sơ
- Interested candidates, please send your resume in English to: Email: Nộp hồ sơ
Tiên phong theo đuổi ý thức về cuộc sống phong phú
Chúng tôi đang tạo ra một nền tảng để thúc đẩy và giám sát các thương hiệu đặc biệt phong phú trong các lĩnh vực bán lẻ, khách sạn, giải trí và dịch vụ trải nghiệm; phục vụ cho nhóm khách hàng quý mến, đánh giá cao trí tuệ và văn hóa. Họ là những kiến trúc sư về cách chúng ta định hình cuộc sống, công việc, trải nghiệm và cùng phát triển trong tương lai.