Việc làm ekino
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ekino
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IT Helpdesk
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Thông tin cơ bản
Mức lương:
Thỏa thuận
Chức vụ:
Nhân viên
Ngày đăng tuyển:
29/12/2023
Hạn nộp hồ sơ:
25/10/2024
Hình thức:
FULL_TIME
Kinh nghiệm:
1 - 3 năm
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- Quận Mười Một
Chi tiết công việc
Job description
- Receive the support requests directly from internal users and provide the support to them.
- Setup, install, configure, troubleshooting and ongoing usability of user computers.
- Analyze the issues, propose solutions, and implement them. Main areas of support include servers, PCs, LAN, WAN, Wireless, printers, scanners, projectors, fixed telephones, VOIP and other IT devices.
- Maintain/Backup/Upgrade IT infrastructure and user stations following request from Regional IT team.
- Complete other technical tasks assigned by the Management.
- Implement IT compliance from Global and Regional guidelines.
- Manage IT company assets.
- Coordinate device procurement processes, including vendor liaison, proposal preparation, manager approvals, order placement, quality assurance, and documentation.
Desired Skills and Experience
- Bachelor’s degree with a major in Networking and IT Systems
- Minimum 1 year of experience working with networks and IT helpdesk
- Linux system
- Mac OS system
- Windows system
- Good English in writing and speaking
- Good problem-solving and customer-oriented mindset
- Knowledge of LAN topologies and architectures
Why ekino?
- High ownership working environment: You will take full responsibility and control of your missions contributing to the team's success.
- Annual performance review & bonus: recognize your efforts and identify development/ improvement needs.
- Clear career path: define your career development with long-term vision.
- Be secured in your mind with employee’s care: private healthcare insurance package, medical check-up, support allowance...
- Great-place-to-work activities (company trip, sport clubs...): enhance teamwork spirit and facilitate your work-life harmony.
Khu vực
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