PFIZER ★ 3.2

Role Summary

The Customer Facing Commercial (CFC) Operations Manager plays a pivotal role in managing wholesaler relationships, supporting business operations, and ensuring effective customer engagement for assigned TA and/or products. This role is responsible for driving operational efficiency, aligning resource allocation with strategic plans, and maintaining compliance with company policies and regulations.

Role Responsibilities

Management of Wholesaler Agreement

• Aligning with operating plan process, provide guidance and prioritize resource allocation to achieve given budget & operating plan expectations
• Collaborate closely with wholesalers to align on demand forecasts, ensuring efficient supply planning from our side without influencing their internal forecasting processes
  
  

Business Operations

• Provide strategic input into business operations planning and actively shape the development and execution of business plans for relevant TAs/brands/products
• Deliver targeted administrative and operational support to CFC, with a focus on optimizing budget utilization, streamlining resource deployment, and enhancing operational efficiency to enable agile decision-making and business impact
  
  

Timely update and feedback to CFC Lead any problems relating to assigned work/ update market information to the management.

Ensure all activities are in line with company strategy and in compliance with company policies and regulations.

EDUCATION:

Bachelor’s degree or University degree in any discipline

EXPERIENCE:

Minimum 5 years of experience in Pharmaceutical Company / MNC

SPECIFIC KNOWLEDGE & SKILLS:

Corporate policy and related local regulations; Proficiency in English (Written and Spoken), Interpersonal and Presentation skills; Time management skills, attention to detail, ability to manage files and records keeping, demonstrated ability to perform tasks under own initiative. Pharmaceutical or related field management experience; Good problem solving and analytical skills; Strong leadership; Good communication skills

BUSINESS UNDERSTANDING:

Understand pharmaceutical industry’s business standards and processes

Work Location Assignment: Hybrid

Important Notice for Applicants

At Pfizer, we value your privacy and security. Please note:

• All job applications must be submitted only through our official channels:
• Pfizer Careers Website: Careers | Pfizer
• Verified LinkedIn page: https://www.linkedin.com/
• Verified local job board - Pharma360: Công ty dược tuyển dụng dược sĩ đại học - Việc làm dược sĩ Pharma360
  
  

We never request payment, bank details, or confidential personal information during the recruitment process.

If you receive suspicious messages or job offers outside these channels, please report them immediately to [[email protected]]

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Sales Operations & Admin