PRIME COMMERCE ★ 2.5

About Us

We are a local Digital Commerce agency in Vietnam passionate about creating seamless customer experience for brands and providing comprehensive customized solutions to execute their online strategies to fuel growth. With the belief in the power of technology and customer experience, we can

take brand’s online presence to the next level and unlock all potential aspects of brand’s online identity in Vietnam and SEA. Prime Commerce is currently promoting 2 core aspects: technology products and service in communication strategy.

We have offices in: Vietnam - Malaysia - Singapore.

JOB DESCRIPTION:

Account & Relationship Management

• Collaborate with Account Managers to meet daily client expectations and ensure satisfaction.
• Provide solutions to achieve project objectives and KPIs, managing client expectations for timelines, budget, and deliverables.

Planning & Execution Management:

• Assist in creating tailored client credentials and case studies.
• Prepare content for client inductions, debriefs, reviews, reports, and timelines, obtaining senior approval.
• Supervise Account Executives in collecting and supporting client materials.

Quality Assurance and Operations:

• Review outputs to ensure they meet client requirements and provide accurate feedback.
• Identify project risks and develop contingency plans.

People Development:

• Develop and manage Account Executives and interns (if applicable), supporting their professional growth.

Paperwork:

• Prepare and distribute project reports, status updates, and performance summaries to clients and internal stakeholders.
• Assist in preparing proposals, contracts, and other necessary documentation for client engagements.
• Ensure all project-related paperwork, including contracts and invoices, is filed and managed appropriately.

JOB REQUIREMENTS

Knowledge & experiences

• University graduate majoring in Advertising/ Marketing/Digital/ Communication or related field is preferred
• +2 years of experience (Agency)
• Good at Microsoft office (word, excel, PowerPoint)

Skills/Abilities

• Able to lead 2-4 projects at complex level simultaneously
• Good interpersonal skill
• Ability to think strategically about issues, equitable delivery of agency and client support, and message development.
• Good written and verbal communication skills (Both in Vietnamese and English)
• Proficiency in project management techniques, tools, and methodologies to effectively plan, execute, and monitor marketing campaigns.
• Attention to detail / Well-organized in the way of working & thought process
• Proper delivery internally & externally in all aspects: documents/works/communication
• Adaptable, can work under pressure

BENEFITS:

• Working in young, dynamic and friendly environment; highly supported by teammates and Supervisor.
• Growing business and long-term career path development
• Training courses (company training programs and self – studying programs)
• Company’s monthly activities, company trip
• Challenge your limits in a fast-growing company
• Allowances: Transportation according to company’s policy
• 12 annual paid leave days
• Social, Health and others Insurance base on Labor Law
• Annual Performance review

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Visit our website primecommerce.asia for more information: https://www.primecommerce.asia/

Please send your CV/Portfolio to: [email protected]

Subject: [PRIME –SAE] <Your full name>