FireGroup ★ 4.3

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Ho Chi Minh

Full-time

12/06/2024

About Firegroup Technology

FireGroup envisions and strives to shape a world where e-commerce is easy, effective, and sustainable. Since our founding in 2016, we have specialized in providing a comprehensive portfolio of category-leading SaaS products for the global e-commerce market, including online store development, store management, sales & marketing automation, and almost every aspect of running an online business. After almost a decade in the market, we are loved by over 450,000 merchants and enterprises across 175+ countries and highly trusted by our globally renowned partners such as Shopify, BigCommerce, WooCommerce, Google, Meta, Tiktok, and Amazon.

As we continue on our development path, we relentlessly overcome challenges to develop innovative products that comprehensively and effectively solve problems in e-commerce, making online business easy and sustainable for everyone. Together, we aspire to build a future in which FireGroup emerges as a global leader in e-commerce innovation, offering world-class products trusted by industry experts around the world.

Why to build your career with us

• Make your impact globally on hundreds of thousands of merchants’ success
• Develop your skills in a fast-paced and highly competitive SaaS market
• Create and grow continuously among passionate talents with growth mindsets
  
  

Job Summary

We are seeking an experienced and dynamic Product Manager to join our team, the ideal candidate is someone who embodies both intellectual agility and empathetic understanding. You will be at the forefront of identifying customer pain points and delivering smart, user-centric solutions that are easy to understand and use. You will be responsible for articulating complex product features in ways that resonate with both our technical teams and our end-users.

Responsibilities

• Identify and expand product features to improve product quality and retain customers:
• Identify opportunities and scope/research to build solutions for what needs to be appropriately developed, while also testing and validating solutions.
• Manage the entire product lifecycle to ensure products are always updated and maintain features suitable for technological advancements and user needs:
• Drive Agile processes by organizing discussions to monitor product progress and ensure deliverables.
• Develop product roadmaps in collaboration with technical and product teams to execute the product vision and strategy.
• Continuously evaluate metrics and goals of the product, along with its features.
• Address prioritized backlogs that align with available technical capabilities.
• Collaborate closely with relevant departments to ensure the highest quality for the product:
• Engage stakeholders across the entire product lifecycle to allocate resources appropriately and prioritize effectively.
• Establish strong collaboration with the technical team to create continuous feedback loops for deeper understanding of technical issues.
• Develop and test new initiatives to launch innovative formats:
• Test features and unique/innovative products tailored specifically for the product's target customers.
  
  

Qualifications

• 3+ years of product management or similar experience in a technology company with a track record of successfully managing product lifecycles and delivering impactful products.
• Proven track record of delivering customer-centric solutions.
• Strong understanding of user research methods and the ability to translate user needs into actionable product requirements.
• Excellent verbal and written communication skills, with an aptitude for articulating complex concepts in simple terms.
• Strong analytical and problem-solving skills, matched with the ability to make data-driven decisions.
• Experience with Agile/Scrum methodologies and tools (e.g., JIRA, Confluence).
• Fluent in English
  
  

Personal Qualities

• Smart: Demonstrates quick learning capabilities, logical thinking, and the ability to handle complex product challenges.
• Empathy: Shows genuine concern for customer experiences and seeks to understand users on a deeper level.
• Simplifier: Finds clarity in complexity and communicates solutions in ways everyone can grasp.
  
  

Job Benefits

We believe that motivation & personality of the employees are the only shortcut to the promotion of the corporate and contributions to the society. We will try our best to create a corporate environment where all employees can realize their dreams and goals.

Featured Benefits Include

• Have opportunity to work with global merchants and join the dynamic, young and friendly project team; stable career path;
• Attractive salary based on skills and experience; 13th month salary & seniority bonus; Employee’s marriage, maternity bonus; Birthday voucher gift;
• Annual salary review;
• PTI Healthcare, annual health check;
• Regular technical seminar & external/ internal training courses;
• Providing free coffee, tea & snack;
• Internal engagement events: Team-building; Town-hall, birthday gift voucher, mid-autumn, new year and kick-off parties, yearly company trip;
• FireGroup Sports Clubs: Running, Football, Badminton, etc;
• Laptop/ PC/ Monitor are provided
  
  

Contacts

Should you need more information about this job, reach out to us at:

Talent Acquistion team

FireGroup’s Linkedin fanpage