Dolce By Wyndham Hanoi Golden Lake

POSITION SUMMARY

Responsible for serving food and beverages in guest room efficiently and in a most courteous manner. Carry out all duties in accordance with tasks and descriptions with reference to established rules and policies.

RESPONSIBILITIES

- To ensure guest satisfaction by providing excellent food and beverage service, in a friendly, competent and professional manner. Promoting a fun work environment and being a team player.

- Performs any other duties as may be assigned by your superior.

- Suggests food and beverages to be well versed with the menu, method of preparation and accompaniments.

- Cleans and polishes Glassware, China ware, hollowware and flatware.

- Maintains cleanliness and mise-en-place level at working station and service pantry for smooth operation.

- Replenishes supply of linen and other Operating equipment.

- Obtains requested items from the storeroom.

- Keeps general appearance and maintenance of working areas.

- Follows correct sequence of service outlined in the Standard Operating Manual.

- Sets up tables in accordance with policy.

- Cleans and removes dishes from the table after service is completed.

- Transports soiled dishes from guest room to kitchen and depositing them in proper placing at the Steward area.

- Cleans all spillage during mealtime and at closing.

- Maintains excellent grooming standard at all times.

- Good command food product and menu knowledge.

- Attends all training sessions as scheduled.

- Responsible to ensure that have a clear understanding of the Hotel’s fire drill, policies & procedures and house rules.

- To conduct and attend periodic and daily meetings as required.

- Establishes effective employee relations and maintain the highest level of professionalism, ethic and attitude towards all Resraurantl guests, clients, heads of department and employees

- Maintain a safe and Secure Working environment.

- Competitive Benefit

- Salary: Negotiate

- Bonus salary for night shift: 30% 

ABILITIES / KEY COMPETENCIES / SKILLS

- Excellent English skills (Verbal and written)

EDUCATION / CERTIFICATES / EXPERIENCE

- College Certificate.

- Experience in similar position for a minimum 1-2 years, in another 5 Star hotel.

- Outgoing personality. Willing to work for long hour.