RiverTown Hoi An Resort - Spa

• To develop and maintain relationship with key and potential accounts

• Assist in drawing up the marketing plan annually with the Director of Sales and Marketing (including section on Corporate Accounts).

• Keeps a record on former, existing, potential clients and a profile of each of them.

• Organizes regular visits in accordance to a predetermined plan.

• Keep well informed about the operations, especially in key departments (Front Office, Housekeeping, F&B and Banquet)

• Closely observes matters pertaining to competition (sites, prices, services offered on a regular basis - quarterly or more often if need be).

• Promotes the hotel as often as possible through entertaining, conducting, site inspections and presentations of the hotel.

• Determines and recommends prospective customers by analyzing historical and other statistical information, participation in conducting customer interviews, and preparing customer call analysis reports.

• Provides before and after-sales service and in particular to ensure all guests complaints are taken seriously and discussed with the respective departments if necessary

• At all times to promote a positive image of the hotel in all forms of contact.

• To develop & foster close and positive rapport with the public, guests and clients

- Salary: negotiable based on experiences.

- Revenue bonus, holidays, 13th month salary based on Company regulations and revenue.

- Participate in Company activities: professional development and training, team building activities, field trip...

- Work in a dynamic, professional environment.

• Bachelor‘s degree in Business Administration, or related field (Master‘s degree preferred).

• 5 years of progressive experience in sales positions, with a minimum of 2 years in a leadership role (marketing background is prioritize)

• Strong communication skills and negotiation skills to pursue relationships effectively.

• Proficiency in procurement software and Microsoft Office Suite, with advanced Excel skills.

• Excellent analytical, communication, and organizational abilities.

• Experience within the hospitality industry or similar environments is a plus.

- All copies/scaned certifications

- Reference list

- Letter of recommendation (if any)