Các phòng ban đang tuyển dụng tại RiverTown Hoi An Resort - Spa

Du lịch, khách sạn
Lao động có tay nghề và sản xuất
Dịch vụ khách hàng
Tài chính - Kế toán
Quản lý sản phẩm & dự án
Buôn bán/ Kinh doanh

Việc làm RiverTown Hoi An Resort - Spa

Cập nhật 22/11/2024 20:51
Tìm thấy 0 việc làm đang tuyển dụng
RiverTown Hoi An Resort - Spa
Senior Officer, Retail Banking (40001006)
RiverTown Hoi An Resort - Spa
36 việc làm 1 lượt xem
Hết hạn ứng tuyển
Thông tin cơ bản
Mức lương: Thỏa thuận
Chức vụ: Nhân viên
Ngày đăng tuyển: 04/12/2024
Hạn nộp hồ sơ: 03/01/2025
Hình thức: FULL_TIME
Kinh nghiệm: 5 - 6 năm
Số lượng: 1
Giới tính: Không yêu cầu
Nghề nghiệp
Ngành
Job Purpose

  • The job holder responsible for ensure to advise and provide personal financial products and services in accordance with customer needs, in order to bring the best experience to customers.
  • The job holder ensures compliance and minimizes risks when processing transactions, providing products and services to customers.

Key Accountabilities (1)
  • CUSTOMERS: CONSULTANCY AND PROVIDE PERSONAL FINANCIAL PRODUCTS AND SERVICES THAT MATCHES CUSTOMERS' NEEDS.
  • Receive and learn information from customers to advise and provide products and services that are suitable for customers' needs or introduce them to specified locations to bring the best experience to customers. Customer.
  • Exploit, consulting and providing personal financial products and services suitable to customer needs according to the list of customers assigned in each period.
  • Develop customers according to the bank's oriented sales channels from time to time.
  • PRODUCTS và SERVICES: ASSURANCE AND ENHANCE SERVICE QUALITY, HELP BRING THE BEST CUSTOMER EXPERIENCE
  • Perform transactions/consultations at the request of the Client accurately, completely, quickly and in a timely manner, ensuring the correct SLAs and service quality standards.
  • Update information on products, processes/regulations, Marketing programs, new sales campaigns and instructions of Techcombank from time to time in order to provide the best services of the Bank to customers.
  • Receive and handle customer requests and complaints in accordance with Techcombank's regulations.
  • Make recommendations to relevant departments to contribute to improving product, process and policy issues from time to time.

Key Accountabilities (2)
  • SYSTEM: OPERATION COMPLIANCE và RISK MANAGEMENT
  • Perform work in accordance with the Bank's policies, procedures, regulations and instructions.
  • Identify customer information as well as warning signs before, during and after customer transactions, ensuring compliance with Techcombank's processes and regulations and the law.
  • Manage credit risk, operational risk on the assigned customer list in accordance with regulations and instructions of the bank
  • Ensure compliance with Techcombank's policies and procedures.
  • Comply with the post-borrowing inspection process (controlling the customer's capital use purpose, collateral, financial situation...). Periodically according to the provisions of credit products/post-borrowing control regulations, assess the customer, control the purpose of the customer's capital, immediately notify the relevant departments when the customer have problems with financial situation, ability to repay debt, purpose of using capital, etc..
  • Identify, report and participate in the handling of operational risks.
  • Comply with regulations on information security and information security.

Key Accountabilities (3)
  • HUMAN RESOURCES: HUMAN DEVELOPMENT và CONSTRUCTION CULTURE

4.1 Self growth

  • Fully participate in training programs of TCB
  • Always have the spirit of self-learning in work and life
  • Actively develop a personal development plan.
  • Always have an open attitude to share information with others và be willing to accept change.
  • Ownership, responsibility in work, leading to outstanding results.

4.2 Building organizational culture at the unit

  • Building a culture of cohesion, encouraging colleagues to achieve success.
  • Fully aware of Techcombank's organizational culture and perform tasks in the spirit of TCB's core values and behavioral standards, embodying Techcomer's DNA.
  • EFFECTIVE MANAGEMENT: PLAN MANAGEMENT và BUSINESS RESULTS
  • Develop and implement individual business plans to achieve assigned business targets.

(*) Perform other tasks as assigned by superiors from time to time.

Key Relationships - Direct Manager
Senior Manager/ Manager, Retail Banking

Branch Manager

Senior Manager, Direct Sales Center

Key Relationships - Direct Reports
N/A

Key Relationships - Internal Stakeholders
Teams inside and outside RBG

Key Relationships - External Stakeholders
Individual customers, competitors…

Success Profile - Qualification and Experiences
Domain Expertise

  • At least 5+ years of experience in Banking field in a similar position
  • Proficient in using office software: word, excel, powerpoint.

Qualifications

  • Graduated from a regular university, preferably in economics - finance - banking.
  • English ability: Not apply
Khu vực
Báo cáo

RiverTown Hoi An Resort - Spa
RiverTown Hoi An Resort - Spa Xem trang công ty
Quy mô:
200 - 500 nhân viên
Địa điểm:
47 Thoại Ngọc Hầu, Phường Cẩm Phổ, Hội An, Quảng Nam, Việt Nam

RiverTown Hội An Resort & Spa luôn sẵn sàng mang đến một hành trình yên bình và thư giãn đáng nhớ trên đảo An Hội yên tĩnh, được bao bọc bởi dòng sông Thu Bồn thơ mộng giữa lòng Di sản Thế giới Hội An được UNESCO công nhận. Ẩn mình trên đảo An Hội yên tĩnh với tầm nhìn tuyệt đẹp ra sông Thu Bồn và sông Hoài thơ mộng, RiverTown Hội An Resort & Spa, nơi kết hợp lòng hiếu khách thủ công của người Việt và cảm giác phương Tây hiện đại là nơi ẩn náu hoàn hảo cho những du khách sành điệu muốn tìm điểm đến của cả hai. giải trí và văn hóa.

Những nghề phổ biến tại RiverTown Hoi An Resort - Spa

Bạn làm việc tại RiverTown Hoi An Resort - Spa? Chia sẻ kinh nghiệm của bạn

Logo RiverTown Hoi An Resort - Spa

RiverTown Hoi An Resort - Spa

Click để đánh giá