Cici Thượng Đỉnh Yến

Mô tả Công việc

1. New product development

• Managing card product including: product planning and designing, product execution, product performance management, product grandfathering;
• Forming Product strategy for the areas of products in charge, define features, pricings and offers of the consumer banking products under the bank’s new digital banking approach;
• Develop and maintain the framework to measure and monitor product portfolio performance.;
• Undertake the financial models and P&Ls of card that are in charge ;
• Working closely with Marketing and Partnership team, Digital Delivery and other related stakeholders in planning and executing the launching, marketing and distribution of consumer banking product suite with strategic partnerships.;
• Coordinating with Operations to design and be responsible for end-to-end operation processes of each product in the product suite focusing on seamless and frictionless user journey and best possible user experience;
• Establishing the product report framework including regular product performance reports and descriptive, predictive and prescriptive analytic reports for each product in the suite and overall product portfolio;
• Foster the culture of enhancing customer experience in the development of product offerings aligned to customer needs and adopt design thinking methodology in the whole product conceptualization, design and user flow;
• Work with relevant departments to design and oversee delivery of product training.

2. Team works:

• Participating to build and maintain a work environment for the Product team that drives results and positively energise and challenges team member for high performance culture;
• Work closely with Technology and Digital team, MKT, Risk and Compliance as appropriate to enact product systems and process set up/ continuous enhancement;