Concentrix Service Vietnam

Mô tả Công việc

Reporting to the Sales Manager, this position plays a key role for promoting and selling baking ingredients to various customers in Vietnam, including bakeries, pastry shops, and food manufacturers.

Main Responsibilities:

1. Sales Development:

• Identify and target new potential clients in the bakery sector, including Horeca, independent bakeries, and bakery chains and develop strong customer relationships.
• Define and implement sales strategies to achieve sales targets and grow market share.
• Build and maintain strong relationships with existing clients and prospects.

2. Customer Portfolio Management:

• Leverage a pre-existing network of contacts and relationships within the bakery industry.
• Regularly update and manage the customer database, ensuring accurate records of interactions and sales activities.

3. Market Analysis:

• Conduct thorough market research to understand trends, customer needs, and competitive landscape.
• Provide insights and recommendations based on market analysis to drive product development and marketing strategies.

4. Product Knowledge & Support:

• Possess in-depth knowledge of bakery ingredients and products, including flours, additives, and other essential materials.
• Provide technical support and guidance to clients on product applications and best practices.
• Conduct product demonstrations and training sessions for customers to enhance their understanding of our offers.

5. Hands-On Engagement:

• Engage with bakers and production teams on the ground to understand their needs and challenges and provide technical expertise.
• Facilitate technical discussions that enhance customer confidence in product use and application, based on in-depth understanding of their pain-points.

6. Collaboration:

• Work closely with our internal marketing and product development teams to align strategies and address market demands.
• Collaborate with logistics and operations to ensure timely delivery of products to clients.

7. Reporting:

• Prepare regular detailed sales reports, forecasts, and performance metrics to share with management.
• Provide feedback from customers to inform product enhancements and new offers.

Yêu Cầu Công Việc

• Experience: Minimum of 2-5 years of experience in sales, preferably in the baking industry, as well as hands-on technical experience.
• Education: Bachelor's degree in Sales, Marketing, Food Science or a related field.
• Language Skills: Fluency in Vietnamese and English is essential.
• Skills: Strong communication, negotiation, and problem-solving skills.
• Market Knowledge: Knowledge of the Vietnamese food industry, particularly the baking sector.
• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)