Mô tả công việc
- GENERAL MISSION
To ensure the cleanliness of public areas are maintained and ensuring maximum guest satisfaction and adhering to the standard required by our hotel
To supervise Housekeeping Attendants and inspect guest rooms and surrounding service areas. Paying attention to details by keeping the standard of room cleanliness and product maintenance adhering to standard required by our hotel
- TECHNICAL RESPONSIBILITIES
To check Public Areas, F&B outlets, toilets, locker and car parks.
To check all the guest rooms, VIP in-house, VIP arrival and long staying guests.
To prepare and issue room status report.
To report and follow up on repair and maintenance.
To document all incidences in logbook.
To ensure function rooms and toilets are clean before functions start.
To attend to guest requests and complaints.
To check on the standard of “Turn downs service”.
To liaise closely with Front Office regarding guest room status.
REPLACEMENT AND TEMPORARY MISSION
To be ready and responsible when assigned, to perform any other duties as required from time to time by the Management of the hotel.
Quyền lợi được hưởng
- Social - Health Insurance per labor law
- Pre-Opening Allowance ( when open, Service charge Bonus will apply )
- Meal Allowance on duty ( 03 meals per day if stay at staffhouse )
- Uniform
- Free Accommodation at nice, modern and comfortable staff house.
- Telephone allowance ( depend on positions)
- On board Travel expense support
- Employee of the Month / Quarter / Year Award
- Birthday Celebration
- Year end Bonus, KPI Bonus
- Year End Party
- International working environment with many Expatriates
- Free to attend English Courses at the Hotels to improve your communication skill.
- Special discount with Accor property after 06 months of employment
- Excellent opportunities for Career Development with Accor Group as it is # 1 in Asia & Vietnam in term of number of managed property.
At the moment, Accorhotels group has around 4300 hotels over the world in 100 countries
In Vietnam, Accor has 25 hotels from The North to the South, in 2019 we open 10 more hotels in Vietnam.
ACCORHOTELS OPEN 1 HOTEL EVERY 33 HOURS WORLDWIDE
Yêu cầu công việc
- English communication, fluent Vietnamese
- Supervision, Interpersonal Skills.
- Knowing how to deal with staffs/ customers professionally, good in guest complaint handling.
- Excellent in service mind oriented.
Yêu cầu hồ sơ
Please send your resume in English / Vietnamese.
Vui lòng gửi CV bằng tiếng Anh hoặc tiếng Việt.
Qua bao năm tháng, các sản phẩm của Việt Thái An không ngừng sáng tạo trong quản lý và vận hành, đột phát trong công nghệ để cung cấp cho khách hàng những sản phẩm chất lượng nhất. Thương hiệu Việt Thái An đã tạo được cho mình một chỗ đứng vững chắc, một niềm tin không lay chuyển nơi người tiêu dùng đã và đang tiếp tục tin dùng.