Tech JDI ★ 4.3

Are you ready to make a real impact and gain hands-on experience in program management? As an Internship Program Manager, you’ll have the opportunity to develop leadership skills, coordinate initiatives, and collaborate with a dynamic team in a fast-paced environment. You’ll play a key role in revenue KPIs, strategy for growing business for GRT services, shaping meaningful internship experiences, managing processes, and ensuring seamless execution. If you're passionate about organization, mentorship, and creating opportunities for aspiring professionals, this role is perfect for you. Join us and take the next step in your career!

Role & Responsibilities

• Manage and have oversight of all in-country program development and be accountable for Key Performance Indicators set by JDI.
• Conduct in-country business development activities to secure and increase the number of hosted internship opportunities in the assigned industries.
• Responsible for all in-country administrative and operational aspects of developed and in-gestation programmes. These include close coordination with client universities, partners and vendors assigned or arranged by JDI, as well as the close coordination with participating students and their employers in Vietnam.
• Assist in the administrative requirements from universities in Singapore when local events are organised. These include
• Interact with internal and external stakeholders to ensure smooth operation of the initiatives started either locally or from Singapore.
• Respond to local host employers’ enquiries and address concerns related to the universities’ funded (and all other related) programmes.
• Coordinate with universities concerning student accommodation and student VISA application for students travelling to the assigned country for Internship.
• Remain the Point of contact and escalation channel in-country for all client universities’
• related matters.
• Monitor and evaluate current local administrative processes, and make recommendations
• regarding the development and implementation of new and revised processes to support
• continuous improvement and the use of best practices for all local programmes.
• Keep abreast of local labour or employment laws, travel visa and other local government
• requirements that affect or may affect in-country programmes.
• Maintain granular programme statistics and indicators for the funded programme in the country assigned.
• Prepare reports and presentations for senior management and funding agencies.
• Maintain a programme calendar and coordinate logistical support for university-related activities.
• Plan, coordinate and execute the tracer survey of graduates who participate in the funded programme.
• Conduct employer evaluation visits during the student’s internship period.
• Travel to Singapore, when required by client universities for related programme briefings, consultations, evaluations, as well as to receive training.
• Any other ad hoc duties as assigned by the reporting officer at client universities.

Are you the right fit?

• Degree with 5 years of relevant work experience in customer-facing roles within an education industry or public service administration setting.
• Service-oriented with demonstrated experience in the application of customer service strategies on the ground and commitment to service excellence.
• Strong network in various industries and corporate partnership experience will be advantageous.
• Being resilient and effective in time management is essential for effective case management.
• Passionate to work with students and knowledgeable of trends in student affairs in a higher education framework with ability to navigate the complexity of higher education.
• Strong interpersonal skills, negotiation skills, and strength in stakeholder management to establish and maintain effective working relationships.
• Fast learner and an agent of change who is highly motivated, focused and results-oriented.
• Ability to use judgment, discretion, and decision-making skills in dealing with confidential and sensitive issues.
• Self-starter with the ability to work on multiple projects in a fast-paced environment.
• Good problem-solving skills and able to work independently through a questioning, organizing, researching, and analyzing mindset to process and interpret information.
• Detail-oriented with strong project management, good administration, and organizational skills.
• Proven team player with strong verbal and written communication skills.
• Strong cultural quotient and its sensitivity to cultural diversity with ability to communicate and interact effectively with people of diverse backgrounds.
• Adept in the use of technology with a high level of proficiency in applications like Microsoft Office (Word, PowerPoint, Excel & Access).
• The ability to speak and read English is a must.