Việc làm The Only Group

Cập nhật 09/11/2024 11:03
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Công Ty TNHH The Only Group
Waiter/ Waitress (Trainee)
The Only Group
24 việc làm 1 lượt xem
Thông tin cơ bản
Mức lương: 1 - 3 triệu
Chức vụ: N/A
Ngày đăng tuyển: 18/11/2024
Hạn nộp hồ sơ: 30/12/2024
Hình thức: Làm theo ca
Kinh nghiệm: Không yêu cầu
Số lượng: 5
Giới tính: Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- Huyện Phú Quốc - Kiên Giang

Mô tả công việc

  • Key Responsibilities:
  • Guest Service: Greet guests warmly, assist with seating, and present menus in a friendly and professional manner.
  • Order Taking: Learn to accurately take food and beverage orders, ensuring clarity and attention to detail in communication with guests.
  • Food & Beverage Service: Assist in serving food and drinks to guests promptly, ensuring correct orders and presentation.
  • Upselling: Learn techniques for upselling menu items, special offers, and resort signature dishes, enhancing the guest experience and resort revenue.
  • Guest Interaction: Engage with guests throughout their meal, ensuring their satisfaction and addressing any concerns or special requests.
  • Team Collaboration: Work closely with kitchen staff, bartenders, and other team members to ensure timely and efficient service.
  • Cleanliness and Organization: Maintain a clean, organized, and safe dining area, including setting up and clearing tables, sanitizing surfaces, and ensuring dining areas are ready for new guests.
  • Knowledge of Menu: Learn and develop a thorough understanding of the resort’s menu, daily specials, wine list, and available beverages to answer guest questions and make recommendations.
  • Handling Payments: Learn how to accurately process guest payments, handle cash, and operate the point-of-sale (POS) system.
  • Problem Resolution: Observe how to manage guest complaints or concerns in a professional and courteous manner, escalating issues to supervisors as needed.
  • Training: Participate in training sessions to develop skills in food and beverage service, customer service, safety protocols, and the resort’s service standards.
  • Health & Safety: Adhere to food safety and hygiene standards, ensuring that all health and safety guidelines are followed during service.

Quyền lợi được hưởng

  • Free staff accommodation and 3 meals.
  • Monthly allowance
  • Activity: Birthday Party, Year End Party…
  • Details will be discussed at the interview

Yêu cầu công việc

  1. Education:High school diploma or equivalent. No formal prior experience required, though any customer service or food service background is a plus.
  2. Experience: No prior experience is required; however, any customer service or hospitality experience is a plus.
  3. Duration: 3 - 6 months.
  4. Skills:
  • Excellent communication skills, with a friendly and outgoing demeanor.
  • Strong attention to detail and ability to multitask in a busy environment.
  • Ability to work well in a team and collaborate with colleagues across departments.
  • Basic math skills for handling payments and calculating bills.
  • Willingness to learn and take direction from experienced staff.
  • Positive attitude and strong desire to provide outstanding guest service.

Yêu cầu hồ sơ

Directly apply on Hoteljob.vn or zalo 0799 667 123
Khu vực
Báo cáo

Công Ty TNHH The Only Group
The Only Group Xem trang công ty
Quy mô:
200 - 500 nhân viên
Địa điểm:
Phòng 1703, Tầng 17, khu B, Tòa nhà Vincom Center, số 72 Lê Thánh Tôn, Phường Bến Nghé, Quận 1, Thành phố Hồ Chí Minh

Công ty TNHH The Only Group là công ty đang quản lý các nhà hàng, bar ở khu vực TP. Hồ Chí Minh, Phú Quốc và các dự án nhà hàng khác sắp triển khai tại Hà Nội. Các thương hiệu thuộc The Only Group bao gồm: Nhà hàng Truffle, Spice and Ice, 5 Senses, Beirut, IKKI, Wow Sky bar...

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