- Customer Insight:
- Organize to find and exploit effectively potential customers for CBC:
- Analyze market potential, build relationships with organizations, associations, state management agencies in charge to find potential customers in line with the development orientation of CBC
- Organize to exploit effectively potential customers developed by CBC and/ or distributed by CIBG
- Products and Price:
- Design product solutions and pricing policies to meet the needs of customers / groups of customers at CBC
- Organize and deploy activities to update CIBG products, policies and business programs in accordance with CIBG's orientation at CBC
- Sales and service:
- Implement and supervise the implementation of customer care policies and programs at CBC
- Develop business plans, deploy and manage CBC activities according to CIBG's direction from period to period in order to effectively implement business plans and objectives.
- Coordinate, supervise, directly/supportly, monitor, analyze, periodically evaluate and effectively implement the business objectives of CBC's department and employees.
- Service quality management:
- Implement and supervise to ensure effective implementation of regulations on service quality standards of CBC and CBC employees.
- Regularly check and supervise service quality for CBC departments / employees, especially positions in direct contact with customers.
- Make plans periodically to contact and communicate with customers to obtain opinions and improve the service quality of CBC
- Risk management
- Urge and remind CBC's employees to fully and effectively control the credit quality at CBC
- Tightly control problem debts, coordinate in handling problem debts
- Participate/support in checking the customers' actual use of capital issued credit at CBC according to regulations.
- Implement and promote a culture of compliance và manage operational risk at the unit
- Lead as an example
- Direct and help to establish principles and priorities in risk management
- Coordinate with relevant units, assess, execute and monitor operational risks at the unit
- Report immidiately incident;
- Operation
- Manage, ensure that the activities of employees at CBC strictly comply with the regulations, procedures, instructions ... related
- Approve / propose approval and sign contracts and documents related to CBC activities within authorization
- Approve / propose approval of financial expenditures within the scope of authority
- Effective management
- Effectively manage the CBC's customer portfolio according to TCB's guidelines, regulations
- Strictly manage the CBC's business results and performance compared to the assigned targets
- Other jobs: ther duties assigned by the Regional Director, Regional CIBG Director
PEOPLE MANAGEMENT
- Attract, onboard and retain the right talents for a high- performing team
- Communicate team and individual KRAs/ KPIs, goals, action plan, expectations and results to team members
- Manage team performance và provide feedback regularly (following the annual performance management cycle);
- Enable team member’s professional and personal development through capability assessment, training, coaching và feedback, etc.
- Motivate and recognize team members’ contributions towards the team’s shared goals
- Responsible for developing talents within the team
- Act as a role model and promote corporate culture at sub- function level
- Understand và communicate relevant HR offerings to team members.
- University degree prioritizes Economics / Finance / Banking / Business Administration / Accounting / Auditing
- Minimum of 8+ years in the field of sales, management and sales promotion in banking and finance for corporate customers, at least 4 years experience in management position
- English: Minimum TOEIC 650 or equivalent
Công ty TNHH Thương mại Dược phẩm Đông Á được thành lập tháng 12 năm 1996. Chúng tôi, một Công ty hàng đầu về nhập khẩu và phân phối dược phẩm và thiết bị Y tế của các tập đoàn hàng đầu của Châu âu và Trung Quốc, Mỹ… . Với hệ thống phân phối mở rộng toàn quốc với hơn 200 nhân viên họat động ở hầu hết các tỉnh thành trên cả nước.
Tầm nhìn: Trở thành nhà cung cấp dịch vụ phát triển thị trường số 1 tại Việt Nam trong lĩnh vực Chăm sóc sức khỏe cho các doanh nghiệp vừa và nhỏ.
Sứ mệnh:
- Cung cấp gói giải pháp phù hợp cho từng khách hàng, giúp khách hàng tăng tối đa doanh thu với mức chi phí tối thiểu.
- Trở thành nhà cung cấp dịch vụ được tín nhiệm, thúc đẩy sự phát triển của toàn ngành (đặc biệt là ngành logistics tại Việt Nam).
- Chủ động tìm và phát triển các sản phẩm chất lượng cao, nâng cao phúc lợi xã hội và sức khỏe của toàn dân.
Review Dược phẩm Đông Á
Môi trường làm việc thân thiện, mọi người đoàn kết, luôn giúp đỡ lẫn nhau (DAP)