WORLDCARE VIỆT NAM

1. To implement DMS project's operation and management
- Focal point to solve daily issue from DMS system. Along with IT and third parties to investigate for root causes and find solutions for system issues.
- Manage Distributor information on DMS (open, close Distributors account, stock transfers)
- Manage DSR information on DMS (open, close, route assign)
- Partner with Sales & MKT dept to refine lead qualification process, analyze and report on campaign performance with reporting and dashboards.
- Training, guidelines for field sales on implementing DMS and SFA daily.
- Managing and maintaining sales data in DMS and other software programs
- Call center to Support the sales team & Distributors using DMS with process improvement, measurement, tracking, and analytics relevant to their functional areas
- Setting up promotion, display program, trade activity on DMS
- POSM/ Gift/ Selling tools allocation, transportation & follow on DMS (if applicable)
- Review/evaluate DMS and SFA usage and recommendations actions to improve.
- SFA effective using report.
2. To analyse the effectiveness of the channel network and propose the improvement plan and make report of distributor's performance
- Propose approaches to optimize routes by creating balanced routes based on the number of customers, visit per day, and route completion time to improve sales productivity.
- Analyze the distribution map to exploit and explore the opportunity and potentiality of the market.
- Provide ongoing training for the salesforce team on data gathering, route reading, KPIs and template tracking to ensure performance of distributors/ outlets in his territory.
- Follow up, coordinate with field sales to implement RTM activities.
- Managing customer data/ customer profile
- On-field checking randomly, the existence of the stores, promotion programs.
3. Support building training annual agenda based on competency's gap assessment
- Prepare process for sales competence's assessment. Record and save the database.
- Prepare training materials/ logistic for the trainings
4. Participate in corporate projects
- Willingness to take ownership of projects assigned by the company