FPT Smart Cloud ★ 2.0

FPT Smart Cloud (FCI) – a member of FPT Corporation, pioneers AI & Cloud solutions in Vietnam. FCI was founded with the mission to generating an immense leap in productivity and agility in business operations.

FPT Smart Cloud aims at leading the industry by focusing on building a firm technological foundation, developing diversified ecosystem products, and reaching global connectivity.

• Customized to specific need:

-       Providing cloud-based products and solutions customized to each industry.

• All-in-one Platform:

-       Consolidating FPT Smart Cloud technology and diverse business solutions all in one platform

• Local market leadership:

-       Outstanding Cloud and AI technology infrastructure and platform to help local businesses grow their products and services online.

• Deliver the future:

-       Help customers achieve business outcomes faster by integrating world-class processes and technology.

Top Benefits:

• Flexible income according to ability, open agreement
• Working in the field of the most advanced technology today, AI – a product that has been greatly invested by FPT in the past 5 years and the most trending now.
• Gain a thorough understanding of the big picture of AI in Vietnam and Asia through different fields.
• Advancement opportunities: recruited personnel can follow a promotion path to become a company-level center product lead BA .
• FPT Premium Care package
• Activities and culture with FCI and FPT Corporation
• Study support package for children of FCI union
• Sponsor-related courses and certifications 

Main Responsibilities:

• Function of the position: Participate in developing products on the FPT Smart Cloud PaaS platform.
• Responsibilities: Act as the primary point of contact for receiving product development requests, analyzing and advising feasible solutions for the Board of Directors/Product Owner, and being responsible for transforming these requirements into actual products.

Product Development:

• Receive requests for new development or product enhancements, processes, features, etc., from stakeholders (Board of Directors, Product Owner, sales, customers).
• Research technology and other providers, assess system impacts to advise feasible solutions/implementation plans for the Board of Directors/Product Owner.
• Create detailed documentation to describe requirements for the product development team (development/testing, etc.), ensuring quality criteria of Definition of Ready (DoR) and Definition of Done (DoD) according to Agile practices.
• Support and participate in the testing process to ensure the developed outcomes meet initial requirements, including interface, integration, and logic processing within the system.
• Prepare necessary resources for product launch (Go to Market).
• Participate in training and internal communication (within the center and company) to introduce the product to sales channels and internal teams.
• Participate in training and preparing necessary resources to hand over product operations to the SRE division, Operations Center, and Customer Support.

Product Operations:

• Act as the primary point of contact for development requests within the product team.
• Support Sales and Presales during customer engagement and consultation.
• Assist SRE, Operations Center, and Customer Support to resolve inquiries and support customers in meeting the Monitor and evaluate the business performance and operation of the assigned product.
• Participate in and propose improvements to the product, processes, and quality within the Scrum team, center, and company.

Technical Skills

- Linux operating system, open-source software; LPI 1,2,3 certifications

- Networking; CCNA, CCNP certifications…

- Container Platforms (Docker, Kubernetes, OKD…); CKA, CKS certifications

- API Management

- Understanding of DevOps or DevSecOps

- Familiarity with large public cloud environments such as AWS, Azure, GCP; international certifications: AWS Certified SysOps

Working Location:

• Site Ha Noi: 7th Floor, FPT Tower, no. 10 Pham Van Bach Street, Dich Vong ward, Cau Giay district, Hanoi.
• Site HCMC: 3rd floor, PJICO Tower, no. 186 Dien Bien Phu, Ward 6, District 3, HCMC

Contact person

• Nguyen Phuong Anh (Ms.) – Talent Acquisition Email: [email protected]
• P/Zalo: 037 6060 513