Khách Sạn Grand Gold Hotel

• Undertaking front desk service duties.

• Administering check-in and check-outs.

• Assigning rooms and issuing keys.

• Delivering mail and messages.

• Processing guest payments and managing bills.

• Coordinating with porters, concierge, kitchen staff and housekeeping.

• Acting as a central source of information for guests during their stay.

• Processing food and beverage requests.

• Resolving problems and dealing with conflict or tension with disappointed guests.

• Coordinating third-party services such as tour guides, taxis, airport transfers and rental cars

• Competitive salary and benefits package
• Uniform and free laundry are available
• Training courses are provided by hotel and group
• Staff canteen meal
• Bus from Hanoi city to Resort daily
• Other benefits following Labour law

• Good English skill
• Priority for the local candidate around Chuong My area
• Good Communication skills.
• Proficient in the use of Microsoft Office.
• Problem solving, reasoning, motivating, organizational and training abilities.
• Hotel experience is preferred
• Experience in OPERA system is preferred