Khách sạn JW. Marriott Hà Nội

This is a full-time, on-site role for a Front Desk Agent located in No. 5 Huu Nghi Avenue, Vietnam -Singapore Industrial Park (VSIP1), Binh Hoa Ward, Thuan An, Ho Chi Minh City, Vietnam.

• Handle guest check-in/check-out, verify reservations, process payments, issue room keys, and ensure data privacy compliance.
• Provide front desk and guest services, respond to requests/concerns, and coordinate with relevant departments to ensure guest satisfaction.
• Support front office operations, including room assignment, reports, mobile guest services, and upselling when appropriate.
• Proficiency in English, Chinese skill is a plus.

• Competitive salary
• 100% salary and service charge while on probation
• 12 Annual Leaves for a working year
• Working 5 days per week - off 2 days per week
• Follow the government social insurance, health insurance, unemployment insurance
• 24/24 accident insurance
• Participate in hotel activities
• Training opportunities for career development

• No related work experience is required
• Diploma or college degree is required.
• Chinese language certificate is also required.

• Submit your CV directly via the Hoteljob website or HR Fairfield (+84 33 6042 681)