Money Forward 4.1 ★

Hồ Chí Minh

100 - 200 nhân viên

https://careers.moneyforward...

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Cập nhật 01/10/2024 15:37

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Senior, Quality Control - Business Development, Shopee

Money Forward 4.1★

42 đánh giá 55 việc làm 1 lượt xem

Thông tin cơ bản

Mức lương: Thỏa thuận

Chức vụ: Nhân viên

Ngày đăng tuyển: 16/11/2024

Hạn nộp hồ sơ: 12/01/2025

Hình thức: FULL_TIME

Kinh nghiệm: 4 - 5 năm

Số lượng: 1

Giới tính: Không yêu cầu

Nghề nghiệp

Nhân Viên Kiểm Soát Chất Lượng (QC)

Ngành

Internet Marketplace Platforms Technology Information and Internet

Job Description

Develop and Implement Quality Standards:
Lead the creation and implementation of comprehensive quality standards for all product categories, including FMCG, fashion, electronics, and lifestyle products.
Ensure the standards align with customer expectations, regulatory requirements, and industry best practices.
Regularly review and update the quality standards to reflect product evolution, market changes, and emerging compliance requirements.
Inbound Product Inspection:
Monitor the quality of ongoing product lines in inventory, ensuring consistency in quality across all batches.
Analyze customer feedback and return data to identify trends in product quality and adjust inspection protocols or escalate issues through the Sourcing team.
Ongoing Product Quality Consistency:
Monitor the quality of ongoing product lines in inventory, ensuring consistency in quality across all batches.
Analyze customer feedback and return data to identify trends in product quality and adjust inspection protocols or escalate issues.
Compliance and Risk Management:
Ensure all products meet relevant safety regulations and legal requirements before being sold on the platform.
Conduct risk assessments for new product categories and implement measures to mitigate potential quality issues.
Customer Complaint Resolution:
Collaborate with the customer service team to investigate and resolve quality-related customer complaints.
Use customer feedback to refine quality standards and improve supplier quality.
Other tasks/duties assigned by Head of Department/ Line Manager.

Requirements

Bachelor's degree in business, supply chain management, or a related field (preferred).
4-6 years of experience in quality control. Experience in e-commerce, retail.
Leadership experience, with the ability to develop and lead a QC team.
Proven ability to develop and implement quality standards for diverse product categories.
Excellent analytical and problem-solving skills, with a focus on continuous improvement.
Excellent communication, interpersonal abilities and collaborative attitude.
Strong organizational and time management skills to handle multiple purchasing order and suppliers.
Ability to work effectively in a team and adapt to changing priorities.
High ethical standards and integrity in procurement practices.

Khu vực

Hà Nội - Việc làm tại Hà Nội

Báo cáo

Money Forward Xem trang công ty

Quy mô:

100 - 200 nhân viên

Địa điểm:

Money Forward Vietnam puts Forwardians at core of every decision by creating an environment where they can seize opportunities to grow sufficiently, and by providing a workplace where they can contribute with joy, and endeavor. MFV is aiming to not only move your career forward, but also move your life forward.