Moose Toys

The Organisation

Moose Toys exists to make kids superhappy. For this revolutionary brand, happiness lies at the heart of everything we do. Known for our trailblazing toy design, development and manufacturing, and strong commitment to the future of our planet, our toys are consistently recognised with global awards and accolades.

At Moose, we are playful with a purpose. Fun is at the heart of everything we do, but we’re also very serious about the important stuff: our people, our values, and the planet:

We're officially a Great Place to Work!

We're a family.

We dream big.

We love diversity.

We're always learning.

We prioritise well-being.

We give back in a big way.

We're serious about sustainability.

We bring the fun!

Please visit our website and LinkedIn Life Page for more information on our amazing people and brands.

View our video on our LinkedIn Life Page.

Position: Accounts Receivable Officer

Reports To: Chief Accountant

Direct Reports: None

Role Objectives

• To maintain an effective and professional credit control system for our distributor clients
• To manage ledger transactions and ensure payments are received and processed on a timely basis.
• To work with customers and other departments to resolve customer queries effectively and in a timely manner.
• To input invoice details onto customer’s portals accurately
• To assist our colleagues with payment processing and other ad-hoc tasks as required
  
  

Core Capabilities: Applying Expertise and Technology

Have functional, practical and technical knowledge of Credit Control functions and takes ownership of processes and functions and applies this expertise accordingly. Excellent computer literacy to include Excel and use of in-house systems. Outstanding attention to detail and the highest level of accuracy. A structured, diligent, analytical approach to the accounting process. Willingness to resolve anomalies through investigation, proactive problem solving and solution.

Relating and Networking

Relates to other in a confident and relaxed manner. Establishes good relationships with customers and employees; relates well to people at all levels; builds wide and effective networks of networks.

Presenting & Communicating with Impact

Communicates for impact, clarity and connection. Speaks fluently; expresses opinions, information and key points clearly; makes effective use of processes to influence and persuade others; promotes ideas on behalf of oneself and others; makes a strong personal impact on others; takes care to manage one’s impression on others.

Achieves personal work goals and objectives

Organises self, people, and resources towards the pursuit of objectives, creates a culture of discipline to work unsupervised to complete multiple tasks at any given time to deliver on deadlines. Has an appetite for excellence demonstrating strong attention to detail and accurate reporting.

Qualifications:

• 2+ years accounts receivable and general accounting experience.
• Specific experience of payments by Letter of Credit advantageous.
• Experience working with major accounts e.g. Walmart, Target, Amazon preferred.
• Good verbal and written communication skills in English.
• Proactively explore and apply new AI-driven approaches to improve processes and workflows.
  
  

Salary: Dependent on experience

Work Location and Hours:

• Ho Chi Minh City
• Standard office hours: 8:30am – 5:30pm, Monday to Friday, with a one-hour lunch break, plus reasonable additional hours.
• Moose also provides flexible work options.
  
  

Responsibilities

The main responsibility of this position will be to provide the highest standard of support to the team, to include but not limited to:

• Managing sales ledger transactions and ensuring payments are received and processed in accordance to agreed customer terms.
• Ensuring that the appropriate credit insurance, Letter of Credit or advance payment is in place before authorising orders for production or shipment.
• Updating Outstanding Order Summary Sheet a minimum of 2 x per week with new orders plus with details of payments received in order to approve for shipment & for releasing orders from hold
• Processing credit notes
• Raising debit notes for ad hoc charges such as labelling, sending to customers and following up payment for these
• Checking cashbooks daily, posting & accurately allocating payments received
• Opening new accounts for customers in the system
• Uploading invoices onto various customer portals in a timely manner and ensuring accuracy
• Process valid customer claims through system complete with document support and follow-up system approval for offset in AR Subledger
• Prepare monthly AR Aging reports
• Assist with month-end closing tasks pertaining to AR
• Chasing outstanding payments, e.g. deposits when orders have been risk-released, balance payments so orders can ship
• Notifying HG of any issues where shipments would need to be risk-released & obtain approval before proceeding
• Liaising with customers where there are queries on payments
• Liaising with customers & Procurement team where appropriate to make amendments as required
• Liaising with Procurement team on any shipment issues that may impact on the integrity of the LC
• Support for Cashflow forecast
• Leverage AI tools and automation solutions to enhance work efficiency, accuracy, and productivity.
• Demonstrate flexibility and willingness to adapt to changes in responsibilities or role requirements as business needs evolve.
• To assist Account Receivable Teams with additional tasks as required
  
  

Core Values: We’re a family, who is Outrageously playful, with Wild imagination.

• We’re a family
• We demonstrate kindness as part of the Moose family – treating others the way we want to be treated. We’re all about welcoming your wacky, weird and wonderful self at work!
• Moosies pride themselves on taking personal responsibility for their actions and outcomes, always acting ethically, professionally, sustainably and with a smile.
• We know there is no ‘I’ in TEAM and are committed to hitting team goals way out of the park.
• We’ve got each other’s backs – we support each other with no politics or personal agendas.
• Outrageously playful
• All Moosies use play to stimulate thinking and innovation – applying learnings across all initiatives.
• We think outside the toy box to keep things super FUN.
• We consistently give 100% to put the punch in our products and services.
• We keep our energy up so there’s a great buzz around the place all the time – helping to foster great ideas and ensuring strong productivity.
• Wild imagination
• We’re prepared to share the kooky and the creative in brainstorming sessions, to bring the best Moose to market.
• Moosies put heart and soul into innovating and delivering the best toys ever, with the future of our planet and communities in mind.
• We elicit infectious enthusiasm, are non-judgemental, value diversity of thinking and the benefits this brings, and are open to all WOW ideas.
• We keep on trend and across new technologies and sustainable approaches so we can bring this knowledge to the playroom.
  
  

Primary Location

VN-VN-Vietnam

Job

Finance

Employee Status

Permanent

Schedule

Full-time

Unposting Date

05/Mar/2026, 7:59:00 AM