Sofitel Legend Metropole Hanoi

TECHNICAL RESPONSIBILITIES

• Provide first aid to Hotel staff:

• Give staff first aid technique if necessary (rescue)

• Consult Hotel staff’s health if required.

• Examine and treat the common diseases for staff and provide with adequate medicines or prescription

• In more complicated cases that the Doctor cannot treat, send the patient to a hospital. In an emergency case should accompany the patient to the hospital.

• Maintain and update Health care files of all staff

• Visit patient at home or the hospital if required.

• Approve sick leave or verify sick leave days as outside doctors’ advice for staff (issue medical certificate).

• Arrange annual medical check up for local staff and follow up the result.

• Coordinate regularly for paperwork of health insurance. Follow up and issue the health insurance card for staff.

• Estimate and order monthly medicine for staff

• Update medical equipment for the Clinic

• Prepare and submit monthly report to Director of HR: number of staff examined & treated; number of sick leave granted; serious cases; contagious or infectious disease, medicine used…

• Contact directly concerned government medical office as Hanoi Health Dept., Hanoi health insurance, Hanoi Epidemic Center etc... if required.

• In-house checking hygiene in all kitchens, lockers and doing the report

• Process reimbursement from the Insurance Fund such as Accident, Hospitalization and Surgical Operation Insurance...

• Provide training course for local staff which related with personal health, food safety & hygiene etc. Make recommendations relating to Food Hygiene safety

• Initiate measures to be taken for preventing from any epidemic or fighting with it

REPLACEMENT AND TEMPORARY MISSION

• Performs other related duties and special projects as assigned by superiors

Miscellaneous

• <Add additional Responsibilities per the job title if required> <Refer to operations manual (SOPs) for details if required>

<Do not change or remove the following 2 sentences>:

• All ambassadors are required to comply with every reasonable request from their hierarchical supervisor(s) within an amount of time that it takes to comply under normal circumstances.

• All ambassadors may be assigned to other duties in the hotel as and when required by business levels.

GENERAL DUTIES:

Organize regularly (according to local regulations) the Medical Check-up for all staff

Check and ensure the general hygiene of the staff and their working area

Provide First Aid and treatment to hotel staff

Control and manage Staff Sick leave

Process reimbursement from the Insurance Fund

Interact with local Health Authorities, get updated medical information and inform the Management about any serious contagious or infectious disease/ epidemic.

Health and Safety

• Ensure that all potential and real Hazards are reported immediately and rectified

• Be fully conversant with all departmental Fire, Emergency and Bomb procedures

• Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees

• Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc.

• Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to

Employee benefit card with discounted rates in Accor Hotels worldwide + other offers.

Talent development through learning programs by Academy Accor.

Opportunity to grow within the property, the company and across the world!

Contribute and make a difference to the Metropole community and to the city through our social responsibility activities, such as Planet 21.

QUALIFICATIONS:

• Minimum 3 years experience in the same position

• Excellent communication and interpersonal skills

• Strong in Microsoft Office suite

• Fluent in English and Vietnamese (spoken& written)

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