Mô tả công việc
JOB OVERVIEW
To assist the Restaurant Manager in directing, controlling, and coordinating the restaurant’s operations. The primary focus is to achieve financial targets, maintain high-end service standards, and ensure maximum guest satisfaction within the resort environment.
SPECIFIC RESPONSIBILITIES
- Oversee and control staff under responsibility; instruct and perform daily tasks in an organized process to ensure all activities are resolved efficiently.
- Regularly inspect front-of-house and back-of-house areas to ensure service zones, serving procedures, sanitation standards, and staff grooming meet resort luxury standards.
- Follow up on issues discussed in daily briefings and implement immediate, effective solutions to resolve guest or operational problems.
- Keep updated on resort-wide promotions and events; inform guests clearly and concisely to enhance their stay experience.
- Conduct daily briefings to provide staff with essential information regarding daily activities, VIP arrivals, and departmental updates.
- Provide constant instruction and support to staff, ensuring they complete their duties accurately and professionally.
- Prepare duty rosters and manage leave/holiday plans, assigning workloads flexibly to match restaurant occupancy changes.
- Assist in coordinating, planning, and conducting departmental training programs to improve the team's skills and service quality.
- Actively drive restaurant profit by applying upselling skills and encouraging staff to maximize sales opportunities.
- Supervise and control inventories and properties; participate in the formal inventory process.
- Monitor usage of linen, crockery, glassware, and cutlery to minimize breakage/loss and maintain quality standards.
- Ensure the cleanliness and working condition of all tools, furniture, and equipment at the workplace.
- Work closely with the Stewarding and Housekeeping departments to ensure seamless operations and hygiene.
- Prepare and submit operational reports in a timely manner.
- Support the Department Head in evaluating menus, suggesting programs to maximize profit, and assisting in annual budget planning.
- Creates 100% guest satisfaction by providing the Yes I Can! Experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations.
- Attends any training programs as directed or requested.
- Perform other tasks as assigned by superiors.
Quyền lợi được hưởng
- Be part of an international hotel group (Radisson Hotel Group)
- Receive 100% salary and 50% service fee during the probationary period
- Professional and dynamic working environment
- Competitive benefits and development opportunities
- Accommodation support for employees living far away
Yêu cầu công việc
• Having degrees and certificates related to the profession
• Priority will be given to candidates with 02 or more years of experience in the same position
• Having degrees and certificates related to the profession
• Being perfect in leadership, organization and training
• Being fluent in English; being able to use other language
• Arranging work and coordinating with colleagues well
Yêu cầu hồ sơ
Send CV via email
Radisson Blu Resort Phú Quốc, được quản lý bởi Radisson Hotel Group, khách sạn xây dựng mới, với 514 dãy phòng và biệt thự. Tọa lạc tại vị trí chiến lược dọc theo bãi biển Bãi Dài, khu nghỉ dưỡng cách Quốc tế Phú Quốc 27 km lái xe Sân bay, phục vụ hàng loạt chuyến bay nội địa và quốc tế.Radisson Blu Resort Phú Quốc có lựa chọn ăn uống và quầy bar cả ngày phục vụ du khách quốc tế ẩm thực. Du khách cũng có thể sử dụng trung tâm thể dục được trang bị đầy đủ, hồ bơi ngoài trời, spa và phòng VIP. Lounge, cũng như Casino Phú Quốc, là sòng bạc đầu tiên ở Việt Nam cho phép vào nội địa.
Mức lương và phúc lợi:
- Mức lương cạnh tranh & Lợi ích
- Môi trường làm việc quốc tế và lý tưởng; đào tạo chuyên nghiệp được quản lý bởi
- Tập đoàn khách sạn Radisson
- Chỗ ở đầy đủ tiện nghi
- Phụ cấp rất cạnh tranh cho việc đi lại, ăn uống và chỗ ở nếu không ở trong nhà nhân viên
- Chăm sóc y tế 24/7 ngoài Bảo hiểm theo pháp luật
- Hỗ trợ chi phí đi lại khi đón và về thăm nhà.