![CÔNG TY TNHH TDCX (VietNam) CÔNG TY TNHH TDCX (VietNam)](https://1900.com.vn/storage/uploads/companies/logo/54/tdcx-1692177384.png)
#BeMore
Do you aspire a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
Top reasons to work with TDCX
- "Earn THB 10,000 sign-on bonus if you can join TDCX in September 2024"
- Attractive remuneration, great perks, and performance incentives.
- Comprehensive medical, insurance, or social security coverage.
- World-class workspaces.
- Engaging activities and recognition programs.
- Strong learning and development plans for your career growth.
- Positive culture for you to #BeMore at work.
- Easy to locate area with direct access to public transport.
- Be coached and mentored by experts in your field.
- Join a global company, winner of hundreds of industry awards.
What is your mission?
As an Account Specialist with TDCX, you will be an important member of the sales organization, focusing on the Small and Medium Business (SMB) segment. You will play a critical role in driving the full sales process from prospecting for new customer acquisition to closing deal.
You will help us deliver excellent service to our partner brands by performing these tasks:
- Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal
- Become an expert on client’s Advertising solutions and ability to identify trends and solve problems
- Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue
- When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products
- Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers
- Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success
- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?
- Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field
- Preferably with 2 years of working experience in the related field is ideal for this position.
- Business development, sales account management or consultative selling experience is a plus
- Knowledge of the digital marketing industry will be a plus
- Excellent communication skills: verbal, written, listening skills
- Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment
- Excellent verbal and written communication skills in English and Vietnamese
Who is TDCX?
TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint.
We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.
From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
![CÔNG TY TNHH TDCX (VietNam) CÔNG TY TNHH TDCX (VietNam)](https://1900.com.vn/storage/uploads/companies/logo/54/tdcx-1692177384.png)
TDCX cung cấp các giải pháp CX kỹ thuật số biến đổi, cho phép các thương hiệu đột phá và hàng đầu thế giới có được khách hàng mới, xây dựng lòng trung thành của khách hàng và bảo vệ cộng đồng trực tuyến của họ. TDCX giúp khách hàng, bao gồm nhiều thương hiệu tốt nhất thế giới, đạt được mong muốn trải nghiệm khách hàng của họ bằng cách khai thác công nghệ, trí tuệ con người và dấu ấn toàn cầu của chúng tôi. Chúng tôi phục vụ khách hàng trong lĩnh vực công nghệ tài chính, trò chơi, công nghệ, chia sẻ nhà và du lịch, quảng cáo kỹ thuật số và mạng xã hội, phát trực tuyến và thương mại điện tử. Chuyên môn và dấu ấn mạnh mẽ của chúng tôi ở châu Á đã khiến chúng tôi trở thành đối tác đáng tin cậy của khách hàng, đặc biệt là các công ty có tốc độ tăng trưởng cao, nền kinh tế mới đang tìm cách khai thác tiềm năng tăng trưởng của khu vực. Chúng tôi tự hào về việc khám phá và tuyển dụng những chuyên gia giỏi nhất để tham gia cùng chúng tôi khi chúng tôi chuyển đổi ngành CX thuê ngoài. Cam kết #BeMore của chúng tôi đối với mọi người, khách hàng và cộng đồng của chúng tôi đã giúp chúng tôi giành được hàng trăm giải thưởng trong ngành, bao gồm cả việc trở thành một trong những công ty tốt nhất để làm việc ở Châu Á.