Capella

o Assists the HRM in supervising the daily administrative duties of the department which includes but not limited to; assisting to colleagues or external parties’ requests via emails and telephone calls, assist all candidates with application procedures, assisting management in screening resumes, and scheduling interviews.

o Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.

o Monitors and maintain proper filing systems for all documentation (e.g. colleagues personnel profiling) within the department.

o Ensure accurate maintenance and strict confidentiality of all property and colleague records and files (e.g., interview documents, reference checks, Drug Free Workplace Policy (DFWP), applicant self-identification forms, department orientation checklist).

o Actively listen to and consider the concerns of other colleagues, responding appropriately and effectively. Handle sensitive issues with colleagues and/or guests with tact, respect, diplomacy, and confidentiality. Report any colleague disciplinary issue to higher management.

o Observes and ensures all colleagues activities are in line with the company’s policies and inform the management of any disputes, disciplinary issues and welfare improvement suggestions.

o Assists the management in initiating and coordinating colleagues’ activities, recognition programs and team building activities in efforts to promote strong employer branding and employee relations. Effectively disseminate information to colleagues via the appropriate communication channel in a timely manner.

o Assists in the preparation and review of monthly departmental report (e.g payroll, benefit compensations, disciplinary filing, promotions etc.)

o Supervises and train new team members to ensure smooth integration to the team and that high operating standards are maintained. Ensure that hourly colleagues are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.

o Foster positive working environment for all colleagues by performing periodical check-in with team members to ensure satisfaction, maintain strong working relationship with one another.

o Respond to questions, requests, and concerns from colleagues and management regarding company and Human Resources programs, policies and guidelines.

o Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.

o Protect the privacy and security of guests and coworkers. Maintain confidentiality of proprietary materials and information.

o Ensures that all colleagues’ uniform and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures

o Handle and report any service ‘Glitches’ and report it under the appropriate system, resolve the issue and ensure that corrective actions and service recovery follow ups are action upon in a timely manner.

o Maintain strict compliance to all departmental policies, work place safety and security procedures set by the hotel.

- Competitive salary

- Participating in social insurance, health insurance and unemployment insurance at the contracted salary

- Enjoy monthly service fee with high rate

- Be rewarded on Holidays, New Year and special occasions of the year

- 13th month salary bonus according to revenue

- Participate in periodic team bonding activities

- To develop career in a dynamic and professional international working environment

o Bachelor’s degree in Business, preferably specializing in Human Resources Management.

Work Experience

o 2 – 3 years’ experience in the HR department.

Technical Skills

o Competent Computing Skills (e.g. Microsoft Office)

o Knowledge in HRIS system is of advantage

Please attached your CV/Resum