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Mô tả Công việc

As one of the most important people of our adventure, your responsibilities are:

1. Selling:

- Deliver a luxury service to all clients

- Develop Sales, and focus on the store sales targets

- Promote the brand, products and services.

- Communicate the how-know and DNA of the brand

- Create customer loyalty by developing our CRM database

2. Merchandising and inventory:

- Ensure the level of your store's visual standards, and their perfect match with the brand's standards - in accordance with guidelines

- Ensure regular audits and stock takes

- Assist on inventory and concession replenishment

- Assist in stocks management / deliveries…

3. Management:

- Manage and supervise a team of (10-20) sales

- Ensure that your team is correctly trained on a day-to-day basis

- Develop your team's know-how and knowledge (through coaching and training as much needed)

- Be a real driving force for your team and the store (Sales challenges, CRM targets…)

- Develop action plans according to performance

- Promote the high-end image internally and externally

4. Team training

- Responsible for guiding and training new employees in accordance with the Company's regulations and procedures

- Train employees in sales skills, customer communication and other skills

5. Knowledge of goods and products

- Train the sales team to develop the right sales skills

- Maintain an image of the store and the environment with the company that sets its standards of day-to-day operations

- Ensure product knowledge and theme of season & year and responsible for training staff to understand product knowledge.

- Develop a training plan and make recommendations to the Manager every year