Responsible for managing assigned projects to ensure the best quality of service delivery and client happiness through smooth team operation and project optimization.
JOB DESCRIPTIONS:
Identify client needs, and draft project briefs to collect and optimize data for research projects.
Independently set up & manage assigned projects. Quality control of the research process and output deliverables.
Be responsible for data checking, interpreting data, and providing feedback to clients.
Summarize data for the production of tables, charts, and graphs.
Write/ develop reports and documents containing actionable recommendations and attend client‘s presentations.
Make sure the reports are on schedule; the quality of the report is in accordance with the company's standards and client requirements.
Regular & timely correspondence on clients’ inquiries and maintaining relationships with clients.
Provide in-depth market analysis - Markets, Consumers, Campaign.
Put effort into ensuring multiple projects are within set deadlines & time budgets.
Other tasks assigned by Insight & Account Leader/Manager.
JOB REQUIREMENTS:
Bachelor’s degree in marketing, economics, Business Administration, or related fields.
At least 1 year of experience in a research/insight role or related position.
Having experience in social listening is an advantage.
Working at an agency is a plus.
Be enthusiastic about social media empowerment and its possibilities to build strong brand propositions.
Be convenient for analyzing a variety of data types (number, text, image…) analysis.
Good analytical and report-writing
Able to work under pressure and meet aggressive deadlines.
Able to work effectively in a team and independently.
Trend catching.
Strong interpersonal, negotiation, and communication skills.
Strong project management skills.
Strong sense of client service.
English proficiency, especially in developing reports.
Proficient in office informatics, especially Excel and PowerPoint.