Coordinate, resolve and respond to all customer queries/complaints and prevent further customer challenges by improving data analysis, data accuracy and determining the important points to communicate to customer with workable solutions for customer consideration.
Prepare fully detailed finished good pricing updates for assigned accounts, including initial quotations, ongoing price updates during new product introduction program and quarterly price updates. Review all pricing updates with management and upon approval, deliver pricing information to customers, offering full details and analysis of component cost movements, overhead cost movements and pricing movements with clear and reasonable explanations accordingly to each customer.
Coordinate with Program Manager (PM) for project initiation meetings to define project charter, tasks, engineering schedule and material planning.
Support PM team by monitoring timelines and meticulously following through with weekly updates to the Program Manager.
Support PM to manage project deadlines to achieve on-time delivery of customer samples, sample approval and document submissions for mass production launch.
Coordinate to maintain clear and prioritized task list for all project details.
Proactively communicates schedule changes and program risks.
Coordinates with PM to ensure related tasks are completed on-time and clear updates provided.
Work with engineering for system updates for Sales orders.
Work with supply chain logistics to ensure the sales orders are invoiced in a timely and accurate manner.
Coordinate customer sample requests during new product development programs.
Assist the build planning team with planning and weekly updates to management.
Support PM for new project initiations and project charter documents.
Assist with revenue forecasting using customer supplied information.
Actively contributes to process improvement in collaboration with the Program Manager.
May perform other duties and responsibilities as assigned by company management.
Coordinate, resolve and respond to all customer queries/complaints and prevent further customer challenges by improving data analysis, data accuracy and determining the important points to communicate to customer with workable solutions for customer consideration.
Prepare fully detailed finished good pricing updates for assigned accounts, including initial quotations, ongoing price updates during new product introduction program and quarterly price updates. Review all pricing updates with management and upon approval, deliver pricing information to customers, offering full details and analysis of component cost movements, overhead cost movements and pricing movements with clear and reasonable explanations accordingly to each customer.
Coordinate with Program Manager (PM) for project initiation meetings to define project charter, tasks, engineering schedule and material planning.
Support PM team by monitoring timelines and meticulously following through with weekly updates to the Program Manager.
Support PM to manage project deadlines to achieve on-time delivery of customer samples, sample approval and document submissions for mass production launch.
Coordinate to maintain clear and prioritized task list for all project details.
Proactively communicates schedule changes and program risks.
Coordinates with PM to ensure related tasks are completed on-time and clear updates provided.
Work with engineering for system updates for Sales orders.
Work with supply chain logistics to ensure the sales orders are invoiced in a timely and accurate manner.
Coordinate customer sample requests during new product development programs.
Assist the build planning team with planning and weekly updates to management.
Support PM for new project initiations and project charter documents.
Assist with revenue forecasting using customer supplied information.
Actively contributes to process improvement in collaboration with the Program Manager.
May perform other duties and responsibilities as assigned by company management.Yêu Cầu Công Việc
Bachelor's Degree as Business Administration, Accounting, Engineering, Clerical.
Experience: from 02 years of experience working as a project administrator or similar role.
Strong written and spoken English skills.
Must be willing to work with lots of numbers and Microsoft Excel.
Have knowledge about project management or manufacturing.
Strong organizational and analytical abilities.
Ability to self-learn and develop with a positive attitude.
Knowledge of ERP system (We are migrating to Epicor ERP).Laptop
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Công tác phí
Nghỉ phép năm
HINO Trường Long chuyên mua bán máy móc, thiết bị phụ tùng, xe ô tô, xe chuyên dùng và phụ tùng xe các loại; đại lý ký gửi hàng hóa; dịch vụ thương mại; cho thuê xe các loại; sửa chữa ô tô; thiết kế, thi công, cải tạo đóng mới các loại phương tiện vận tải cơ giới đường bộ; sản xuất xe chuyên dùng; gia công cơ khí (trừ tái chế kim loại phế thải); bảo trì các phương tiện vận tải cơ giới đường bộ; cho thuê kho bãi, nhà xưởng; đại lý bảo hiểm.
Tại Hino Trường Long, chúng tôi biết rằng con người chính là nhân tố tạo ra sự khác biệt đối với sự thành công và phát triển của công ty. Để bắt kịp tốc độ mở rộng quy mô kinh doanh, chúng tôi luôn liên tục tạo ra các chương trình tuyển dụng nhằm tìm kiếm và phát triển các nhân viên có năng lực cho các vị trí khác nhau.