RMIT VIỆT NAM

Overview:
RMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University. RMIT Vietnam is creating an innovative research, teaching and learning culture. We are committed to providing internationally recognised high-quality education and professional training for our students, clients and members of the community.

As an internationally recognised Australian university based in Asia, RMIT Vietnam is assisting in the development of human resources capability in Vietnam and the region.

Degrees are awarded by RMIT University in Australia, allowing Vietnamese students to receive an overseas education without having to leave home. Given its international profile, RMIT Vietnam is also host to students from Australia and many other countries. All degree programs are recognised by the Vietnamese Ministry of Education and Training (MOET) and are subject to regulation by the Australian Tertiary Education Quality and Standards Agency. The academic programs span from vocational English through to undergraduate, post-graduate and Ph.D. programs. All teaching at RMIT Vietnam is in English.

POSITION SUMMARY

The Front Office & Administration Officer is responsible for providing ‘Wellbeing’ reception services and administrative to all Wellbeing services (Counselling & Psychological Services, Equitable Learning & Accessibility, Safer Community Unit) across both the Saigon South and Hanoi campuses. The role is required to work closely with other functions across the University and follow up as required with internal and external stakeholders. The role contributes to effective team behaviour as per RMIT Vietnam values.

KEY ACCOUNTABILITIES

- Manage and maintain all reception and administrative tasks of Wellbeing services
- Determine the urgency of student requests and make sound judgements as to which service is most appropriate and whether intervention is necessary
- Manage sensitive information and maintain privacy and confidentiality standards.
- Document and maintain Wellbeing procedures under direction of the Senior Manager.
- Process all Purchase Requests and Payments Vouchers, track budget expenditure, and prepare service and sub-lease contracts.
- Make travel arrangements for Wellbeing staff
- Support to maintain the currency of information on web pages, intranet, student portal and other social media
- Support and participate in University and Wellbeing events