- Leads and manages transport operations. - Determines team structure, roles, performance targets, and goals. - Coaches and mentors transport staff to improve their working skills. - Develops team spirit and multitasking capabilities within the team. - Identifies training needs and opportunities to develop a highly skilled functional department. - Ensures compliance with company rules and regulations. - Implements training plans and career path policies to meet training and development KPIs. - Cooperates with HR and L&D to achieve training targets for the business location. - Determines strategy and operational business plans for transport. - Manages related main and value-added services to meet customer requirements. - Selects, supervises, and monitors transport subcontractors and suppliers. - Ensures compliance with DHL QA and HSE policies. - Resolves complaints promptly. - Achieves customer KPIs. - Ensures timely implementation of projects. - Completes all deliveries according to customer requirements. - Participates in customer strategic planning and budgeting. - Develops or improves domestic transport with customers or related functions. - Maintains good relationships with DC operations, subcontractors, and customers. - Achieves satisfactory complaints resolution results. - Ensures compliance with the SOP manual and HSE policies and procedures. - Achieves or fully meets EBIT as budgeted. - Collaborates with BD to support BD strategy and gain in-country support. - Collaborates with CL to satisfy customers. - Support Solutions Manager in creating innovative domestic transport solutions, including backhaul, drop-out trailers, outbound delivery, and multi-temperature fresh transport units. - Develops and implements best practice standard working procedures. - Achieves internal and external transport KPIs.
Yêu cầu công việc
- At least 5 years in Logistics and Transport Management or a related field. - Degree in a relevant discipline. - International business exposure/experience. - Leadership demonstrated through effective communication and the ability to influence outcomes across multiple regional locations. - Strategic Management and Planning skills. - Detailed experience in Supply Chain Management. - Organizational skills with the ability to prioritize under pressure.
Quyền lợi được hưởng
Attractive remuneration package Corporate E-Learning, training opportunities Professional, dynamic working environment