Mô tả Công việc
1. Deploying consulting activities and providing solutions to the Private Customer, including:
- Receiveand implement KPIs in each period. Focusing on care, consulting, providing investment solutions,bespokes service and managing the assigned Private customer portfolio
- Directly receive and understand client needs & objectives; offer clients range of suitable banking / investment products by to be partner with expert team (i.e., Investment councellor & product specialist) to provide expert guidance and holistic solutions and provide clients with regular market and product updates
- Directly receive and connect with the Private Segment Department and/or partners to support customers and their families to receive advisory/ services (i.e., health care concierge, lifestyle concierge, education, residence and citizenship, tax consulting, financial/wealth planning, other bespokes services)
- Maintain customer care activities, helping customers stay loyal to the bank. At the same time, give appropriate initiatives/suggestions in customer care and service to help customers feel satisfied
- Suggest and/or recommend to Sale director and Private segment on how to develop Private customer groups. Proactively seek and build relationships with Private customers to grow the portfolio. Link partners with Private customer portfolio to have a regular source of customer referrals.
2. Coordinate with relevant units to consult, implement service and sales activities
- Collaborate with hub / branch personnel to provide clients with exceptional service for their banking / other needs (e.g., Coordinate with customer service team to support customers with transactions such as opening cards, withdrawing money, depositing money; provide bespokes services at customers’ request).
- Coordinate with HO units (Production and Consulting Department, Private Segment, Bancas Department,..) to ly provide specific products related to customers
- Coordinate with other relevant units (operations, risk,...) in submitting card opening documents, supporting opening savings books for customers, etc…
- Responsible for the guidance and the development of Junior and/or Assistant RMs
3. Training and comply with sales implementation activities:
- Fullyparticipate in internal training/coaching programs or implemented by the Head Office
- Participate in meetings, report and comply with sales implementation activities at the unitaccording to the direction of direct managers
- Embracing new processes and product initiatives; Supporting event and marketingactivities apply for clients.
- Comply with bank and legal regulatoryrequirements; ensure complete and fulfill KYC, call reports and documentations at request.
Yêu Cầu Công Việc
1. Educational Qualifications
- University degreeor higher degree in one of the following majors: Banking, finance, business administration, investment,insurance, real estate, securities or other related majors
- Candidates who have graduated from abroad and have experience inthe managing relationship with priority customer and ultra/high-net-worth customer will be stronglypreferred
- Have CFA, CPA, FRM, ACCA, CPWA will be big advantage
2. Relevant Knowledge/ Expertise
- Possessesextensive knowledge in the fields of finance, banking, market economy, investment, insurance, real estate,securities, financial markets... and related legal principles and regulations knowledge.
- Understanding of legal documents related to organization, banking activities, and finance in general
- Understanding of financial - banking products and services, specializedservices for priority customers and priority/HNW/UHNW individual customers
- Understandingcultural, social, art, picture, well-being, etc…
3. Skills
- Very good inter-personal skills, open andapproachable
- Good in caringpriority/HNW/UHNW customer, building relationships and developing priority/HNW/UHNW individualcustomer network
- Passionate about client service
- Possesses good judgement and ability towork under pressure
- Displays genuine interest inpeople and polite to all levels of people
- High team work spirit
- Persistent and persuasive
4. Relevant Experience
- Have at least 3-5 years of experience in banking, finance, high-end real estate, investment, etc…
- Atleast 02 years of experience managing and serving priority/HNW/UHNW individuals customers in thefields of finance/banking/investment/insurance/travel/hotel/real estate/stock/financial investment, etc…
5. Required Competencies
- Have at least 3-5 years of experience in banking, finance, high-end real estate, investment, etc…
- Atleast 02 years of experience managing and serving priority/HNW/UHNW individuals customers in thefields of finance/banking/investment/insurance/travel/hotel/real estate/stock/financial investment, etc…
6. Required Competencies
- Deep understanding of products andservices for priority/HNW/UHNW customers
- Have good experience and understanding of investment products, financial markets,insurance, real estate, corporate finance and governance, etc…
- Good ability of planningand organizing; Good judgment and decision-making ability; Ability to evaluate problems well; Goodstrategic thinking ability; Ability to work effectively and flexibly
- Have a professional demeanor. Always adhere to honesty and transparency, ensuring trust from leaders, colleagues and customers
BENEFITS:
- Attractive and competitive salary.
- Bonus on Holidays, special occasions (Independence Day, Labor’s Day, Bank’s anniversary… following Bank’s policy), performance bonus, etc.
- Loan programs for employees following Bank’s policy.
- Insurances according to Labor Law + VPBank care insurance for employees and family.
- Professional training programs for personal and leadership development.
- Working time: Monday – Friday & 2 Saturdays
- Dynamic and friendly working environment with many opportunities to join various teambuilding activities (sports, talent contests…).
Thông tin khác
- Bằng cấp: Đại học
- Độ tuổi: Không giới hạn tuổi
- Lương: Cạnh tranh
Công ty TNHH MTV Thông tin M3 là đơn vị trực thuộc Tập đoàn Viễn thông Quân đội Viettel chuyên sản xuất, kinh doanh lĩnh vực Cáp quang thông tin, Cơ khí chế tạo và sản phẩm thông tin liên lạc. Công ty được thành lập ngày 19 / 12 / 1971 và chính thức trở thành thành viên của Tập đoàn Viễn thông Quân đội ngày 01 / 01 / 2010. Hiện nay Công ty đang có kế hoạch mở rộng qui mô sản xuất, cần tuyển dụng nhân sự vào làm việc.
Chính sách bảo hiểm
- Được hưởng bảo hiểm sức khỏe.
- Được hưởng bảo hiểm xã hội.
Các hoạt động ngoại khóa
- Bóng đá
- Du lịch
- Câu lạc bộ
- Team building
- Thể thao
- Party
Lịch sử thành lập
- 2015: Trung tâm Nghiên cứu Phát triển sản phẩm ra đời
- 2011: Cty TNHH MTV Thông tin M3 chính thức đi vào hoạt động với tên gọi và con dấu mới
- 2010: Chuyển Nhà máy thông tin M3 thành Công ty TNHH một thành viên
- 2010: Chuyển giao Nhà máy thông tin M3 trực thuộc TCT Viễn thông Quân đội
- 1971: Nhà máy Thông tin M3 nay là Công ty Thông tin M3 thành lập
Mission
- Sau nhiều năm hoạt động, đến nay Công ty Thông tin M3 đã gây dựng được vị thế vững chắc, là doanh nghiệp chiếm vị trí số một về thị phần trong lĩnh vực sản xuất cáp quang và từng bước trở thành doanh nghiệp tiên phong trong việc ứng dụng công nghệ hiện đại vào sản xuất cơ khí chính xác công nghệ cao.