DB SCHENKER 3.4 ★

This position is responsible for sales acctivities to maintain and deep selling existing clients and develop new relationships with potential clients in specifice portfolio. These accounts make up the higest percentage of company income and Key account manager must build and maintain a strong relatioship with client. They will be the lead point of contact for all clients matters, anticipate the clients need, work with company to ensure deadlines for clients are met and help Clients success.

- Specific Accountabilities
• To Achieve Agree Sales Target in specific portfolio
• Developing a solid and trusting relationship between customers and DBS
• Anticipating key account changes and improvements
• Resolving key client’s issue and complaints
• Managing communications between Key Clients and DBS internal
• Strategic Planning to improve clients results
• Negotiate contracts with clients and establish timeline of performance
• Working with Tender, Pricing and Products to ensure the highest quality of materials are being produces and meet clients need
• Planning and presenting on account development and performance management for Direct report or HOD
• Analyzing clients data o provide customer relationship management
• Manage sales system (daily report, weekly report and opportunity pipeline report).
• Collaborating with Operation for Customer KPI
• Identify and develop new customer in Portfolio
• Achieve DSO according to company target.