Icetea Labs 4.0 ★

Mô tả Công việc
About Exera Vietnam
Your Trusted Partner in Integrated Facility Management EXERA Vietnam is an Integrated Facility Management (IFM) services provider, dedicated to creating safe, efficient and sustainable work environments for our clients.
With a strong presence since 2012 in Myanmar, we have expanded our operation to Vietnam in 2023, further solidifying our commitment to delivering exceptional IFM solution across Southeast Asia. With years of experience, we have become an indispensable contributor to the corporate sector, offering tailored solutions to meet the diverse needs of business and organization. We provide IFM services, specializing in on-site Facility Management, Office Services, Technical Services, Soft Services, and more.
We prioritize quality and professionalism. You can be confident that we use only reliable and qualified personnel for your peace of mind at managing your business and your organizations. At EXERA Vietnam, customer satisfaction is paramount. We fully train and equip our officers to present the best possible image for our customers and to enhance our own image and reputation. We are committed to delivering excellence in service, consistently exceeding expectations.
1. Executive Administrative
Handle daily administrative tasks for Senior Managers.
Answer calls, handle inquiries, and resolve issues per department policies.
Maintain and update the central contract filing system.
Prepare and distribute regular internal and external reports.
Coordinate meetings, take minutes, and follow up on actions.
Schedule and manage calendars, appointments, and travel plans.
Assist in finalizing service agreements as backup for contract support.
Manage records, ensure compliance, and handle information requests.
Execute special events, projects, and assignments as needed.
2. Business Development Coordinator / Bidding:
Prepare sales documents, Pre-Qualification Questionnaire, tender returns. Follow bid timelines. Coordinate client clarifications.
Create proposals, presentations with business development team.
Build relationships with key decision-makers.
Lead client interactions for facilities management.
Research data for bids.
Work with sourcing team for vendor quotes and cost comparisons.
Liaise with subcontractors for bids.
Build prospect database, make cold-calls/emails.
Understand service lines and value propositions.
Oversee sales process: qualification, proposal, pricing, negotiation.
Onboard new clients (create client/project codes).
Handle daily administrative tasks for Senior Managers.
Answer calls, handle inquiries, and resolve issues per department policies.
Maintain and update the central contract filing system.
Prepare and distribute regular internal and external reports.
Coordinate meetings, take minutes, and follow up on actions.
Schedule and manage calendars, appointments, and travel plans.
Assist in finalizing service agreements as backup for contract support.
Manage records, ensure compliance, and handle information requests.
Execute special events, projects, and assignments as needed.
Prepare sales documents, Pre-Qualification Questionnaire, tender returns. Follow bid timelines. Coordinate client clarifications.
Create proposals, presentations with business development team.
Build relationships with key decision-makers.
Lead client interactions for facilities management.
Research data for bids.
Work with sourcing team for vendor quotes and cost comparisons.
Liaise with subcontractors for bids.
Build prospect database, make cold-calls/emails.
Understand service lines and value propositions.
Oversee sales process: qualification, proposal, pricing, negotiation.
Onboard new clients (create client/project codes).

Yêu Cầu Công Việc
Bachelor's degree.
Experience in bidding or supporting tender processes.
Experience in B2B and Facilities Management (FM).
Knowledge of financial terms and principles; ability to calculate percentages, discounts, and conduct basic financial analysis.
Efficient, reliable, and courteous customer service skills.
Ability to multi-task and work under pressure independently.
Strong customer focus and teamwork skills.
Excellent time management and organizational abilities.
Proficient in English with excellent spelling, grammar, and punctuation.
Computer literate with strong oral and written communication skills.
In-depth knowledge of company operations, policies, and procedures.

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