Royal Group

1. Primary job objectives

• Helping our customers maximize the value that they can get from their protein spend, they view us as their partners rather than just another supplier offering them “commodity” products at the right price

2. Key Responsibilities

• To learn about our first-grade and processing capabilities, in addition to becoming familiar with our vast portfolio products. You will spend time training with various departments to learn about and support our export operations. After this initial training period, you will support the sales team manage the day-to-day operations of key-accounts, and will also be given the opportunity to find new customers within a defined territory/channel
• Travel overseas to participate in international exhibitions; visit prospects and customers; and maintain existing customer relationships
• Present new products, their benefits and applications to meet customers demands
• Reply to customers’ inquiries via emails and phone calls
• Offer products to customers based on their requirements
• Negotiate price and other sales terms
• Follow up with the transaction until products are delivered, received, and paid
• Once receive customers’ complaints, convey to Quality Management Department and co-ordinate to reply and solve the complaints
• Be a coordinator and translator between customers and factory
• Proactively provide comments and feedback to improve workflow and communication among colleagues and departments
• Guide and arrange factory tours and audits for customers
• In coordination with marketing staff, prepare and attend exhibitions (if any) and trade shows
• Participate in weekly sales meetings to review and discuss challenges and achievements during the week