Việc làm Brighton College Việt Nam
Cập nhật 28/12/2024 13:44
Tìm thấy 1 việc làm đang tuyển dụng
Brighton College Việt Nam
Đã xác minh
SAP Application Support (FICO) – French Speaking
Brighton College Việt Nam
25 việc làm
1 lượt xem
Tweet
Facebook
Copy Link
Thông tin cơ bản
Mức lương:
28 - 32 triệu
Chức vụ:
Nhân viên
Ngày đăng tuyển:
26/12/2024
Hạn nộp hồ sơ:
25/01/2025
Hình thức:
FULL_TIME
Kinh nghiệm:
3 - 4 năm
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Bouygues Construction IT Vietnam is a part of Bouygues Construction IT, a trusted partner for the business lines which provides competitiveness of the Bouygues Construction Group and promotes its digital transformation.
As an Application Support Executive, you will support your colleagues in the Group by solving their incidents or requests that support their functional business applications.
Job Description
Professional, Open-minded and Creative Environment:
As an Application Support Executive, you will support your colleagues in the Group by solving their incidents or requests that support their functional business applications.
Job Description
- Tickets handling: contact users to understand, simulate and analyze their problems/errors to identify the root cause and provide the guidance to solve the incident.
- Capitalize & document new knowledges/best practices in the proper support. Be in charge as well about organizing in a dedicated library and inform the team.
- Involve in implementation of new business applications/features to update and transfer new features to users: produce related documentations & contact users to present them, be an active contact point to answer the needs of users and alert leader/manager when the problem becomes critical and recurrent.
- Ensure the quality of the provided services through regular survey: collect feedbacks, analyze points to be improved and suggest relative actions.
- Analyze data from systems and produce technical/business reports to share information with leader/manager and FR/MR team to highlight the contribution of the team.
- Depending on the integration of the candidate, you will eventually be in charge of organizing trainings for user: produce training material, provide training on assigned scope of work.
- At least 3 years experiences in providing application support/ consulting to users in a customer focused environment.
- Fluent in French and English is mandatory.
- Strong background in Finance and Banking.
- Experienced in SAP system (FICO module), Salesforce, Microsoft 365 suite (such as SharePoint, OneDrive, Teams, …) or other ERP system is a big advantage.
- Experience of analyzing and documenting user need and requirements.
- Motivation, responsiveness, interpersonal, analytical.
- Sense of service and customer orientation.
- Someone who has a sense for training using digital tools is a plus.
- Rigorous, concerned for the quality.
- Can-do attitude.
- Methodical/ Organized.
- Team and collaborative spirit.
- Good interpersonal skill.
Professional, Open-minded and Creative Environment:
- International, friendly, proactive, supportive workplace.
- Great teamwork with Agile mindset.
- Fostering mutual respect and understanding.
- Strong sharing culture to improve individual development.
- Extensive training and in-depth knowledge sharing sessions.
- Online internal learning hub with various categories in hard skills & soft skills (languages, programming language, data visualization…).
- Individual empowerment.
- Work from home 2 days/ week.
- Dell laptop and external monitor for your work.
- 100% salary on probationary period.
- Up to 2-month performance bonus.
- 15 annual leave days + 6 sick leave days (plus 1 annual leave day for every 3-year working).
- Annual health check-up and premium health insurance for employee (and your beloved children after 3-working year).
- Various attractive teambuilding activities and company trip.
- Sport, personal activities sponsor.
Khu vực
Brighton College Việt Nam
Xem trang công ty
Quy mô:
500 - 1.000 nhân viên
Địa điểm:
Lô B2-TH01 và B2-CS011 Vinhome Ocean Park, Đa Tôn, Gia Lâm, Hà Nội
Brighton College Việt Nam là thành viên thuộc hệ thống trường phổ thông tư Brighton College danh giá bậc nhất Vương Quốc Anh. Brighton College đã gần 200 năm lịch sử và đạt được nhiều giải thưởng quốc tế uy tín như: “Ngôi trường của Thập kỷ”, “Ngôi trường tư duy tiến bộ nhất”, “Ngôi trường đứng đầu về STEM”.
Vào tháng 08/2023, Brighton College Việt Nam đã chính thức khai trương cơ sở đầu tiên tại khu đô thị Ocean Park 1, chào đón khóa học sinh sáng lập xuất sắc vào năm học mới
Những nghề phổ biến tại Brighton College Việt Nam
Bạn làm việc tại Brighton College Việt Nam? Chia sẻ kinh nghiệm của bạn
Brighton College Việt Nam
Click để đánh giá