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User Support (Cross-functional Projects) - French Speaking
Brighton College Việt Nam
25 việc làm
2 lượt xem
Thông tin cơ bản
Mức lương:
10 - 12 triệu
Chức vụ:
Nhân viên
Ngày đăng tuyển:
26/12/2024
Hạn nộp hồ sơ:
25/01/2025
Hình thức:
FULL_TIME
Kinh nghiệm:
Không yêu cầu
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Bouygues Construction IT Vietnam is a part of Bouygues Construction IT, a trusted partner for the business lines which provides competitiveness of the Bouygues Construction Group and promotes its digital transformation.
Responsibilities
As a User Support, you will provide the support to address user needs mainly related to Data Services. Your key responsibilities:
Maintain information system and database up to date (core business applications and websites): Verification of data and input it in business applications following received requests through different channels. Migrate data from one platform to another. Hands on & analyze business applications to write how-to guidelines for the users. Maintain information up to date on assigned business applications. Test & correction of bugs when there are new updates/deployments. Analyze issues raised by the users through ticketing platform, contact and clarify all needs/issues and help to solve problems. Maintain reports/dashboard updated. Ensure a continuous update of knowledge bases. Translate business documents in French English.
Attention: This position is not for those who major in IT domain.
Job Requirements
Professional, Open-minded and Creative Environment:
Responsibilities
As a User Support, you will provide the support to address user needs mainly related to Data Services. Your key responsibilities:
Attention: This position is not for those who major in IT domain.
Job Requirements
- Minimum 1-year of relevant experiences. New graduates/ freshers with customer-orientated mindset are welcome.
- Professional proficiency in French, both in writing and speaking, is mandatory.
- Proficiency in English.
- Demonstrated proficiency in Excel, including but not limited in Pivot Tables, Charts, Foundation Formulas, …
- Experiences in any of the following areas is a plus:
- Proficiency with MS Office, including 2019, Microsoft 365 and related communication tools.
- Experienced with database management platforms.
- Experienced with media tools (Illustrator, Photoshop, Camtasia, PowToon…).
- Ability to use VB, VBA, and other programming languages.
- Actively updates and researches information to anticipate and take proactive action.
- Be authentic, and willing to step out of your comfort zone continuously.
- Can-do attitude.
- Sense of communication.
- Responsibility and autonomy.
- Team and collaborative spirit.
- IT know-how and critical thinking.
Professional, Open-minded and Creative Environment:
- International, friendly, proactive, supportive workplace.
- Great teamwork with Agile mindset.
- Fostering mutual respect and understanding.
- Strong sharing culture to improve individual development.
- Extensive training and in-depth knowledge sharing sessions.
- Online internal learning hub with various categories in hard skills & soft skills (languages, programming language, data visualization…).
- Individual empowerment.
- Work from home 2 days/ week.
- Dell laptop and external monitor for your work.
- 100% salary on probationary period.
- Up to 2-month performance bonus.
- 15 annual leave days + 6 sick leave days (plus 1 annual leave day for every 3-year working).
- Annual health check-up and premium health insurance for employee (and your beloved children after 3-working year).
- Various attractive teambuilding activities and company trip.
- Sport, personal activities sponsor.
Khu vực
Brighton College Việt Nam
Xem trang công ty
Quy mô:
500 - 1.000 nhân viên
Địa điểm:
Lô B2-TH01 và B2-CS011 Vinhome Ocean Park, Đa Tôn, Gia Lâm, Hà Nội
Brighton College Việt Nam là thành viên thuộc hệ thống trường phổ thông tư Brighton College danh giá bậc nhất Vương Quốc Anh. Brighton College đã gần 200 năm lịch sử và đạt được nhiều giải thưởng quốc tế uy tín như: “Ngôi trường của Thập kỷ”, “Ngôi trường tư duy tiến bộ nhất”, “Ngôi trường đứng đầu về STEM”.
Vào tháng 08/2023, Brighton College Việt Nam đã chính thức khai trương cơ sở đầu tiên tại khu đô thị Ocean Park 1, chào đón khóa học sinh sáng lập xuất sắc vào năm học mới
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