Mô tả công việc
Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.
Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
Quyền lợi được hưởng
- Competitive Salary and Benefits as Marriott International Standards
- 2 days off per week
- Learning and Career development
- "TakeCare" and professional working environment
Yêu cầu công việc
- High school diploma + Certificate in Security/ FireLife Safety
- At least 2 years of related work experience
Yêu cầu hồ sơ
- Resume in English
Cassia Cottage có bãi biển riêng trải dài 130 m, 3 hồ bơi, khu vườn tươi tốt và nhà hàng ngoài trời Spice House. Nơi đây cung cấp chỗ nghỉ yên tĩnh với WiFi miễn phí và nước khoáng miễn phí. Cassia Cottage nằm cách sân bay Phú Quốc 10 phút lái xe. Từ sân bay này, du khách có thể đi bằng chuyến bay nội địa 50 phút để tới Thành phố Hồ Chí Minh hoặc 2 tiếng 10 phút để đến thành phố Hà Nội. Chợ đêm ở thị trấn Dương Đông cách đó 15 phút đi bộ. Tất cả các cottage tại đây đều mang đến không gian riêng tư và được trang bị máy điều hòa, ấm đun nước riêng với bộ ấm pha trà, minibar cùng két an toàn. Phòng tắm riêng đi kèm vòi sen. Du khách có thể thư giãn trên bãi biển với liệu pháp mát-xa hoặc khám phá bộ sưu tập sách tại thư viện mini. Đội ngũ nhân viên lễ tân quốc tế có thể sắp xếp các tour du lịch đến tất cả các điểm tham quan chính trên đảo Phú Quốc. Dịch vụ đưa đón sân bay được cung cấp với một khoản phụ phí.