Cassia Cottage - Resort

✔ Age : 30 - 40

✔ Proven experience as an Operations Manager or in a similar role.

✔ Fluency in Korean (equivalent to TOPIK 5) is mandatory.

✔ Proficiency in English communication is an advantage.

✔ Experience in E-Commerce, Call Center, Retail companies (must have)

✔ Strong leadership skills with the ability to motivate and inspire a diverse team.

✔ Excellent analytical and problem-solving abilities, with a track record of driving process improvements and achieving operational efficiency.

✔ In-depth knowledge of contact center operations, including workforce management, quality assurance, and performance metrics.

✔ Exceptional communication skills, both verbal and written, with the ability to interact effectively with customers, team members, and stakeholders.

✔ Ability to thrive in a fast-paced and dynamic environment, managing multiple priorities and deadlines.

✔ Willingness to work a flexible schedule.

■SALARY:

KOR Language: 50 - 65 mil (gross)

KOR/ENG Language: Up to 70 mil (gross)

■WORKING TIME: 8 AM - 5 PM, Monday – Friday & Bi-weekly Saturday.

✔ Promotion opportunities & Salary increase every year.

✔ Periodical bonus: twice/year.

✔ 13th-month salary.

✔ Insurances followed Vietnamese Labor Law.

✔ Extra Health and Incidence Insurance.

✔ Bonuses, gifts for Holidays.

✔ Activities: Birthday party, Employee engagement activities.

✔ Working in the environment of a multinational corporation, with customers being the leading foreign companies in the field.

✔ Global oriented working environment.

✔ Opportunities to work with a high expertise team from both internal and regional/ corporate teams.

✔ Opportunities to work with leading clients/companies in the field around the world.