Mô tả công việc
Purpose
To deliver the best-in-class customer service in Vietnam market.
Main tasks
• Receive and solve customer’s inquiries via channels as Call and Email.
• Provide guidance for customers (Product, campaign information, Registration guide and User guide).
• Help checking status and replying customer’s general customer information, Credit Limit information, Loan information, Transaction information, … base on customer’s...
Yêu cầu công việc
Professional requirement
• Background in Consumer banking industry and solid understanding of customer services executions.
• Proficient in MS Office applications, including Word, Excel and PowerPoint
• Strong sense of responsibility, able to work independently and efficiently
• Experience in digital lending process is a plus
Most challenging and difficult parts
• Need to get used to English...
Quyền lợi được hưởng
Cathay insurance
Domestic and oversea training
Công Ty TNHH Dịch Vụ & Công Nghệ Data Hub có mã số thuế là 0110152566, tại địa chỉ Nhà P9 Khu đô thị mới Việt Hưng, Phường Giang Biên, Quận Long Biên, Thành phố Hà Nội, Việt Nam