Việc làm ZIO PHARMA
Cập nhật 24/08/2024 21:25
Tìm thấy 0 việc làm đang tuyển dụng
STUDENT CARE OFFICER
ZIO PHARMA
10 việc làm
37 lượt xem
Tweet
Facebook
Copy Link
Thông tin cơ bản
Mức lương:
Thỏa thuận
Chức vụ:
Nhân viên
Ngày đăng tuyển:
20/11/2023
Hạn nộp hồ sơ:
31/10/2024
Hình thức:
FULL_TIME
Kinh nghiệm:
1 - 3 năm
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- Ho Chi Minh City
Chi tiết công việc
ABOUT US
The key to happiness is when you know what you are doing has a positive impact on those around you. This is a great opportunity for someone who wants to enhance customer service skills in a promising technology educational setting. Someone who loves developing positive relationships, networking and being a problem solver. Are you up for the challenge?
JOB DESCRIPTION
Customer Service (parents and students premium experience)
- Ensure parent & student are well supported from the beginning until the end of the course by foreseeing parent concerns, problem solving issues, handling complaints within campus.
- Conduct parent touchpoint appointments (parent session, progress updates, graduation).
- Do monthly student's progress update phone calls with parents.
- Interact with Programming Tutors and Teachers on a daily basis to ensure student’s learning progress at campus and notify parents when there are concerns.
- Build a sustainable relationship with Parents through the regular face to face, phone call and email.
- Effectively collaborate with other departments to ensure parents & students receive timely support.
- Follow strictly potential parents/students’ welcoming procedure
- Deliver the welcoming, warm atmosphere and maintain a positive demeanor for everyone entering the campus.
- Coordinate with admission and academic departments to ensure a positive outcomes and contribute to campus renewals and referrals
- Identify trial opportunities from current parents through effective monthly progress updates for potential renewals or potentials new students (referrals)
Campus Operations & Admin
- Ensure campus’s facilities, inventory, procurement procedures are strictly followed on a daily basis.
- Weekly report to Service Manager for inventory restocking and updates
- Enhance fun, safe learning environment, high quality classroom experience for all students
- Daily reinforcement for campus’ looks and feels
- Align and take assigned actions with Service Manager to ensure scheduling efficiency within campus
- Ensure systems data compliance within campus.
- Ensure well plan event flow & student parent experience joining the event to maintain studying community
- Ensure students are safely picked up on a daily basis.
BENEFITS
- Attractive salary package
- 2-month probation with 100% salary
- Incentives bonus when campus achieves monthly targets
- Professional development and training, coaching opportunities
- Learn how to code
- Professional, young, and friendly working environment
REQUIREMENTS
- A proven track record in customer service roles
- Prior experience in Education is a plus
- Excellent verbal and written English proficiency
- Great interpersonal skills & customer service-oriented
- Flexible work schedule including weekdays evenings and weekends
LOCATION:
- 270 Nguyen Luong Bang, Tan Phu Ward, District 7
Khu vực
ZIO PHARMA
Xem trang công ty
Quy mô:
25 - 100 nhân viên
Địa điểm:
Căn hộ số 08A, Tầng 02, Tòa nhà W2 Vinhomes West Point, Đường Đỗ Đức Dục, Phường Mễ Trì, Quận Nam Từ Liêm, Thành phố Hà Nội, Việt Nam.
Công Ty TNHH Dược Phẩm Zio Pharma có mã số thuế 0110332505, do ông/bà Phan Văn Thụ làm đại diện pháp luật, được cấp giấy chứng nhận đăng ký kinh doanh ngày 25/04/2023.
Công ty có ngành nghề kinh doanh chính là "Bán buôn đồ dùng khác cho gia đình", do Chi cục Thuế Quận Nam Từ Liêm quản lý.
Địa chỉ trụ sở: Căn hộ số 08A, Tầng 02, Tòa nhà W2 Vinhomes West Point, Đườn, Phường Mễ Trì, Quận Nam Từ Liêm, Hà Nội.
Những nghề phổ biến tại ZIO PHARMA
Bạn làm việc tại ZIO PHARMA? Chia sẻ kinh nghiệm của bạn
ZIO PHARMA
Click để đánh giá