Esoftflow

I. Job Summary:
Product Development Staff (Support) is responsible for the product execution throughout the Product Development Division. His/her accountabilities are maintaining the product system setup from Product side, working closely with other relevant teams (Risk, Sales, Underwriting, Operations, DT&M, ICT...) to define the workflow, operation process to ensure the process run smoothly and support sales & Product Division to achieve the company target/ strategy.
II. Key Roles & Responsibilities
The Product Support Officer performs a wide range of duties including but not limited to:
1. Manage and maintain the Sales Finance portal to support sales activity of Sales Finance product include (30%)
• Set up and manage dealer
• Control product list & price
• Set up and de-active promotion campaign with dealer
2. Support for the sales division to ensure the process, operation, and system (30%)
• Support sales and partnership activity on daily basis to maintain smoothly operation regarding to system support development
• Receive and support Sales special request regarding to process, operation, deviation request
• Provide instruction/ guideline to users of new product/ process/ promotion campaign
• Maintain the Product policy/ manual and process
3. Updating and testing the system for new product development (30%)
• Raise requirements to develop/ change or modify system to adapt with new product development
• Conduct the UAT test with end users to launch new product/ dealer/ promotion campaign if any
4. Other tasks (10%)
• Other ad-hoc tasks assigned by Dept Head.1. Qualification
• University Degree majored in Business Administration/Finance & Banking or any related major
2. Work Experience
• 2+ years of experience preferably in banking or consumer finance company
3. Knowledge
• Knowledge of Retail banking - Consumer finance: products, policies and processes
• How to research and keep up to date with market's changing and technology that may impact product development
• System: loan management
• Execute and monitor business performance
• Maintain operation of Sales Finance product, manage dealer, control product list & price
• Referable experience in a product team/ credit operation
4. Skills
• English - Upper-intermediate
• Project Management, System operation
• Good problem's solving abilities, able to troubleshoot issues and determine the cause of plan's success or failure
• Collaboration, Problem analysis, Presentation skills
• Ability to define problem, collect data, establish facts and draw valid conclusions
• MS Office (Word, Excel, Access) and knowledge of CRMThưởng
Attractive KPI Bonus (monthly or yearly) and 13th month salary
Chăm sóc sức khoẻ
Premium personal healthcare insurance for all employees
Nghỉ phép có lương
14 days annual leave, 3 days of sick leave with pay