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About the job Content Moderator
The purpose of a Content Moderator is to ensure a safe and positive online environment by reviewing and moderating user-generated content, enforcing guidelines, and maintaining community standards. They play a key role in upholding content quality and preventing the dissemination of inappropriate or harmful material.
Location: Tower 1, TimesCity, Minh Khai, Hai Ba Trung, Hanoi
Working hour:
- Operating hours: Monday through Sunday.
- Work in a maximum of 40 hours per week (5 shift/week with 9am - 6pm).
- Availability on weekends, holidays.
Responsibilities
- Review all user-generated content on your platform, including text chats, images, videos, and comments.
- Assess whether the content adheres to community guidelines, make sound a judgment call, and remove any material that violates the standards.
- Manages content safety for short-video products to ensure compliance with legal standards.
- Knowledgeable and possesses a deep understanding of the policies and procedures and ensures swift action to identify and remove inappropriate content before it can cause damage.
- Manages and addresses inappropriate content reports, applies company policy.
- Coordinate with supervisors to deal with contents violating community guidelines and update operations standards
- Perform audit of contents received for sharing on social media uploads
- Review online videos / content / complaints / legal notices received from end-customer on incorrect decisions taken related to copyright work materials
- Review and update content on popular social media platforms
- As per the role: there is possibility to be exposed to potentially harmful or sensitive content in each shift. Personal traits and self-management skills are needed to manage unique risks at a fast-paced environment within the industry.
Why Join Gear Inc.?
1. Salary and Benefits
- Attractive salary;
- Attractive bonus, benefits and annual salary review;
- Premium Healthcare and Mental Health Care service for you, 100% covered by the company;
- Extra bonus per personal events (Wedding, Funeral, Hospitalization, Newborn baby) and a very cute baby box for staff who are going to welcome a new baby angel to the world;
- Annual health check;
- Summer vacation;
- Paid leave (12 days/year).
2. Working Environment
- International, fun, and professional working environment: Working closely with both experienced Vietnamese and foreign experts;
- Free drinks (coffee, tea, etc.)
- Laptop/computer and other equipment is provided.
- Training and career development opportunities;
- Free in-house gym and game room for everyone. We love board games, video games, PS5;
