Chi tiết công việc
- Develop and implement short-term and long-term strategies and plans for Sales department to ensure the company's revenue's targets.
- Synthesize, analyze, evaluate data, collect information from the market to propose suitable business strategies for each period.
- Directly searching, expanding and increasing new sources of customers who need to use international freight services from/to Vietnam, North America, Europe and other countries.
- Manage and maintain the customer base; constantly enhance and improve customers' satisfaction.
- Combine with CS Dept. to feedback & solve customers' problems.
- Support, participate in the recruitment process of Sales staff
- Develop training programs, direct training to ensure the quality of Sales staff, evaluate employee performance periodically.
- Build and develop Sales process. Implement periodical evaluation of Sales processes and continuously improve innovation.
- Develop goals and KPIs for Sales Department.
- Supervise the activities of Sales staff, speed up the progress, quality and capacity of Sales staff's work.
- Propose to reward/reprimand/discipline Sales staff base on case-by-case.
- Plan of Sales team's activities & organize the implementation. Report periodically as required by BOD.
- Graduated from universities majoring in Foreign Trade, Logistics, economics, business administration or other related majors.
- Good knowledge of logistics or companies specializing in forwarder.
- Good knowledge of transportation laws and regulations.
- Good knowledge and experience of forwarding (sea freight, air freight), import-export, transportation, customs.
- 2 - 3 years of experience or more in the position of Sales leader/manager in the freight forwarding or import-export industry; overseas work experience is preferred.
- Language: Fluent in English, Chinese is preferred.
- Priority is given to strong experience of North America and Europe routes both sea/air.
- Have a certain customer base;
- Familiar with various shipping companies;
- Good MS Office.
- Good communication and interpersonal skills.
- Innovative & creativity mindset to achieve better efficiency.
- Strong problem-solving skills.
- Good analyse and synthesis skills.
- Good negotiation and persuasion skills.
- Ability to work independently and under high pressure.
VNFT Group started operating from 2013 and has agents at all ports over the world like Shanghai, Shenzhen, Ningbo, Tokyo, Kobe, Jebel Ali, Nhava Sheva, Rotterdam, Antwerp, Long Beach, New York, Houston, Sydney … Currently, we are member of these organizations WCA, FNC, VLA, HLA, JCTRANS, GLA, ALN which assist our company has agents cover all continentals of globe. We are having offices in Ho Chi Minh city, Hai Phong, Ha Noi, Singapore, Long Beach, New York, Vancouver, and we have our own bond to expedite services in and out USA and Canada, specially DDU, DDP and LDP term.
Owning a dynamic and creative team with rich experiences in international cargo forwarding business, we are confident in providing a perfect service of forwarding and logistics, able to meet all demand of customers in cargo transportation from Vietnam to almost international airports and seaports and vice versus.
For years, we have been getting our customers been confident and worriless when their cargo got delivered on time and safely. We are providing cargo forwarding services by sea, air, domestics transportation as well as in transit cargo in/out Cambodia, Laos, China, and Russia.