FireGroup ★ 4.3

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Ho Chi Minh

Full-time

20/06/2025

About Firegroup Technology

FireGroup envisions and strives to shape a world where e-commerce is easy, effective, and sustainable. Since our founding in 2016, we have specialized in providing a comprehensive portfolio of category-leading SaaS products for the global e-commerce market, including online store development, store management, sales & marketing automation, and almost every aspect of running an online business. After almost a decade in the market, we are loved by over 450,000 merchants and enterprises across 175+ countries and highly trusted by our globally renowned partners such as Shopify, BigCommerce, WooCommerce, Google, Meta, Tiktok, and Amazon.

As we continue on our development path, we relentlessly overcome challenges to develop innovative products that comprehensively and effectively solve problems in e-commerce, making online business easy and sustainable for everyone. Together, we aspire to build a future in which FireGroup emerges as a global leader in e-commerce innovation, offering world-class products trusted by industry experts around the world.

Why to build your career with us

• Make your impact globally on hundreds of thousands of merchants’ success
• Develop your skills in a fast-paced and highly competitive SaaS market
• Create and grow continuously among passionate talents with growth mindsets
  
  

Responsibilities

Seller Engagement & Matching

• Reach out to sellers to understand their product sourcing needs, preferences, and pain points.
• Recommend relevant suppliers or product categories that match each seller’s business model and goals.
• Support seller onboarding and adoption of new supplier offers, ensuring clarity and relevance.
  
  

Supplier Sourcing & Onboarding

• Identify and contact US-based suppliers and distributors who meet platform quality standards.
• Work with them to onboard products—supporting manual, CSV, or API listing based on their capabilities.
• Ensure accurate product information (pricing, shipping time, inventory) is uploaded and visible to sellers.
  
  

Supplier Promotion & Campaigns

• Collaborate with Marketing to highlight new suppliers, top products, and seasonal deals to sellers.
• Curate and manage supplier collections or promotional showcases tailored to current demand.
• Track campaign results to inform future supplier visibility strategies.
  
  

Marketplace Operations & Insights

• Monitor key marketplace metrics: GMV by supplier, seller engagement, product conversion, etc.
• Flag underperforming suppliers or listings and propose solutions to improve.
• Share seller feedback and market trends with the Marketplace and Product teams.
  
  

Qualifications

• 1–3 years of experience (Junior) or 3–5 years (Senior Executive) in eCommerce, supplier management, category ops, or marketplace roles.
• Familiarity with the US dropshipping or wholesale landscape.
• Strong communication skills—confident speaking with both sellers and suppliers.
• Organized and detail-oriented—able to manage multiple onboarding and engagement tracks in parallel.
• Comfortable using tools like Shopify, spreadsheets (Google Sheets/Excel), and CRM/project trackers.
  
  

Nice to Have

• Experience working with Shopify stores, US-based 3PLs, or online marketplaces.
• Understanding of cross-border shipping, warehousing, or logistics workflows.
• Background in sales, customer success, or merchandising in a marketplace environment.
  
  

Job Benefits

Featured Benefits Include

• Have opportunity to work with global merchants and join the dynamic, young and friendly project team; stable career path;
• Attractive salary based on skills and experience; 13th month salary & seniority bonus; Employee’s marriage, maternity bonus; Birthday voucher gift;
• Annual salary review;
• Premium Healthcare, annual health check;
• Regular technical seminar & external/ internal training courses;
• Providing free coffee, tea & snack;
• Internal engagement events: Team-building; Town-hall, birthday gift voucher, mid-autumn, new year and kick-off parties, yearly company trip;
• FireGroup Sports Clubs: Running, Football, Badminton, etc;
• Laptop/ PC/ Monitor are provided
  
  

Contacts

Should you need more information about this job, reach out to us at:

Talent Acquistion team

FireGroup’s Linkedin fanpage