Laguna Vietnam

1. Update training record master file of all associates.

2. LAS: add users and trainers, make and check training report, and make course completion

report.

3. LMS: update associate information, add users, get grade report and check completion status.

4. Daily Guiding Message: make poster, send email and put in designated areas.

5. Service Culture Story: make IMWY Story poster weekly and post on Notice board and

Learning Facebook page.

6. Certification Program: track and follow up with Induction Plan submission, update

completion status report – both internal report and BA report.

7. Buggy: help associates with knowledge learning, coordinate buggy test, make and control

buggy license.

8. Prepare Training material handout, Announcement Poster, Registration form, Attendance

Record and Evaluation form for all training courses.

9. Arrange venues and facilities for training sessions.

10. Promote and follow up the participants with the concerned departments for every training

activity.

11. Assist in conducting the Laguna Resort/ BT & AN Lang Co general orientation training and

other generic training as required, for new associates and trainees/casual associates.

12. Track and follow up to achieve completion target of Banyan Group Required Training

(including Onboarding, Annual Mandatory, 8 Cultures and Learning Needs Analysis Courses).

13. Administers and facilitates the implementation of TOEIC test program, update TOEIC score

master file and other related files.

14. English training: Teach basic level English classes and complete all admin related tasks of

those respective classes.

15. Noticeboard and Learning Facebook Group: ensure that training notice boards are attractive

and updated; Facebook postings are updated and engaged.

16. Ensures all training administration and stationery are properly handled and maintained.

17. Coordinates and facilitates the internal cross training programs.

18. Assist in preparing Travel Authorization Form, Cash advance, Training Bond, Reimbursement

form, etc… for associates participating in X-CESS or Cross Exposure Training Program in

another property.

19. Keeps current with the new corporate and property-initiated training programs as well as

Product Knowledge of the Group and Laguna Resort/ BT & AN Lang Co.

20. Prepare the document which is related to all training courses to submit to local government

office or audits as and when required in a timely and accurate manner.

21. External training: Assist to prepare all required documents for participants for external

training courses.

22. Handles other projects as assigned.

• General insurance provided for inpatient medical treatment

• Outpatient medical treatment claims

• Opportunity to attend various professional training courses

• Opportunity for promotion and transfer within the group

• Opportunity to experience at Hotels and Resorts belonged to Banyan Group

1. At least 1 years experience in similar position
2. Ability to perform clerical duties
3. Strong administration skills
4. English communication

- CV with recent updated photo together with expected salary.

- Scanned relevant certificates, diplopmas, the updated CV in English to us or apply directly via Hoteljob

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