Le Meridien

Manage the collection and processing of customer payments, maintain accurate records of accounts receivable, and ensure timely and accurate invoicing. Collect deposits and pending payments timely from vendors. Reconcile credit card activities against the bank statement and post the bank payment accurately/timely in PMS. Process refund and credit application as necessary. Maintain records of group contract. Maintain positive customer relationships.

RESPONSIBILITIES

• Invoicing and Billing: Generate and distribute accurate and timely customer invoices based on signed contract and invoices posted throughout the stay. Ensuring adherence to billing terms and requirements.

• Payment Processing: Receive and process customer payments, including checks, electronic transfers, and credit card transactions, accurately applying them to customer accounts. Reconcile customer payments with outstanding charges in PMS, ensuring accurate and up-to-date account records. Process refund and credit application submitted by departments through Project Tree.

• Accounts Receivable Management: Monitor and manage accounts receivable balances, ensuring timely collection of outstanding invoices, following up with customers on past-due payments, and resolving any billing discrepancies or disputes.

• Daily Audit: Review Banquet Event Order (BEO) and daily Point of Sales (POS) checks to confirm the accuracy of posting. Generate bank statement and load activities in Oscource Credit Card Reconciliation Application and complete netting the transactions with amounts received in Bank. Provide the month end credit card pending balances. Generate and audit the monthly and weekly AR Detailed Aging.

• Collections: Implement effective collection strategies and procedures, contacting customers to collect outstanding payments, negotiating payment plans when necessary, and escalating collection issues as appropriate.

• Reporting and Analysis: Generate accounts receivable reports, analyse trends, and provide insights to management regarding cash flow, aging receivables, and potential risks or opportunities.

• Reconciliation: Reconcile accounts receivable balances with the general ledger, identifying and resolving any discrepancies.

• Internal Controls: Ensure compliance with internal controls, company policies, and regulatory requirements. Participate in the monthly and quarter Controller’s Audit or Summary Risk Assessment Audit

• Projects: Other duties might be assigned by Director of Finance and Assistant Director o Finance from time to time.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette; ensure that coworkers understand their tasks. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 4.5 kg without assistance. Perform other reasonable job duties as requested by Supervisors.

• Free meals per shift
• Free parking
• Training and Activity by Marriott

Related Work Experience Previous experience in accounts receivable, finance, or related roles.

Other Experiences No supervisory experience is required