ODK Mikazuki

• Direct and controls all subordinate associates to ensure that day to day operational matter handled on time and guest expectations are met

• Ensure and coordinate the operation of Water Park, achieving the guest satisfaction and expectations

• Provides guidance and assistance to all associates, helping them in the execution of their responsibilities and helping them to set their own goals and objectives

• Oversees the service standards in all activity areas ensuring that they conform to the requisite standards and meet or exceed customer expectations

• Planning and executes activities as directed

• Ensure safety standards are followed by all associates all the time

• Be responsible for all staff on duty and ensuring that associates are watching all guests while swimming in all areas of Water Park

• Ensure all rescue equipment is in good working condition and report any defected equipment to Water Park Manager

• Ensure that the work area is properly maintained and cleaned in accordance to company standards.

• Ensure cleaning materials are available for operation and raises necessary requisition when stocks are running low.

• Monitor all maintenance requirements and condition of sun loungers, umbrella, pool table, and cleaning equipment.

• Report and initiate maintenance and requirements and rectification request,

• Always follow up on all equipment that has been sent for repairs and report to superior any delays caused by the second party.

• Check and monitor that Water Park and beach set-up is in accordance to hotel standards.

• Prepare, review staff shift roster and assign duties accordingly.

• Handle associate request for sickness, day off and leave in accordance to company policy.

• Notify your superior on all damages or breakdowns detected in the work area and any materials which is use for guest convenience.

• Assist in any set up of any function, event organized by any departments requiring assistance.

• Perform any other duty/duties that may be assigned to him/ her by his or her department head.

• Participate in development programs provided by the company.

• Handle customer complaints and special request from guest

• Conducts frequent checks ensuring mise-en-place, service procedures, standards of cleanliness and hygiene, repair and maintenance, associate grooming and manning levels are in order and takes appropriate action where necessary.

• Select, trains, and evaluates performance of subordinate associate

• Coaches, counsels, disciplines and develops subordinate associates.

• Assist and work closely with Water Park Manager to develop/ maintain all activities in Water park

• Coordinate with Water Park Manager and associates to plan for revenue growth

• Provide assistance with other activities or events as required

• Attractive salary and benefits, full service charge and salary during probation period

• Good opportunity for learning and development

• 12 annual leaves, 8 days off per month

• Duty meal, uniform provided by Company

• Insurances as per law

• Accident Insurances 24/7

• Dormitory for staff (terms and conditions applied)

• Great change to discover internal and external training programs

• Other benefits will be shared in the interview

• Lifeguard certificate is require

• Good communication

• Management and organization skill

• Graduation from University of Physical education and sports

• Problem solving skill

• At least 2 years experiences in hotel 4/5 star with equivalent position