Sedona Suites

• Respond to all reservation requests and executes prompt, courteous and accurate guest service at all times
• Ensure the reservation department is constantly aware of availability states open, on request, closed dates, high demand dates, etc
• Fully knowledgeable about hotel guest rooms, rates, promotions, amenities, programs, hotel facilities and services
• Answer guest inquiries pertaining hotel facilities and services, and other related information
• Well use the property management systems (PMS)
• Assist and prepare in groups pre-arrival process and also preparing group rooming lists
• Conduct site-inspections as required
• Provide professional and courteous guest service at all times
• Maintain current filing system and prepare reports if required
• Perform administrative jobs for the department if required
• Perform other duties as assigned by DOSM

• Attractive annual bonus

• 24 hours insurance

• Professional working environment.

• Training and development in career

• Very attractive benefits

• Minimum 1-year experience in a similar position in the hotel industry
• Able to work under pressure and cope with tight deadlines
• Good customer service skills
• Good command in both speaking and writing in English
• Proficiency in Microsoft software and property management systems

• Application letter in English
  
• Updated Resume in English (with photo)
• Certificates